Head of Digital Transformation & Enterprise Projects

WesBanco Bank Inc.; Knoxville (TN); On-site; USD 180,000 - 280,000; Full time

Job summary

WesBanco Bank Inc. seeks a Lead Digital Transformation Officer to guide the bank's enterprise-wide digital initiatives.

You will partner with executives to prioritize opportunities, establish governance, and drive execution across business units, technology, and operations. The role requires extensive banking and transformation experience, strong leadership, and the ability to deliver measurable business value through process improvement and change management.

Qualifications

• Bachelor's degree in Business Administration, Finance, Information Technology, Project Management, Operations Management, or related field.
• Master's degree preferred.
• 7 or more years of progressive experience in banking, operations, project management, business transformation, or related areas.
• Experience leading enterprise-wide initiatives involving multiple stakeholders and business units.
• Project Management Professional (PMP), Certified Scrum Master (CSM), Lean Six Sigma, or comparable certification preferred.

Responsibilities

• Leads the Bank's digital transformation efforts by coordinating strategic initiatives that improve business processes, customer experiences, employee experiences, and operational effectiveness.
• Partners with executive leadership and department leaders to identify, evaluate, and prioritize transformation opportunities aligned with organizational goals.
• Establishes and maintains an enterprise project intake, prioritization, and governance process.
• Manages the Bank's transformation project portfolio, ensuring alignment with strategic objectives and available resources.
• Oversees capacity planning across departments to balance project demand, resource availability, and business priorities.
• Works with business units to assess project feasibility, define business requirements, identify dependencies, and establish implementation timelines.
• Initiates and facilitates project execution by assembling project teams, developing project plans, assigning responsibilities, and monitoring progress.
• Tracks project performance, milestones, risks, issues, and resource utilization, escalating concerns when appropriate.
• Facilitates cross-functional collaboration to ensure projects remain aligned and obstacles are addressed effectively.
• Identifies opportunities for process improvement, automation, digitization, and operational efficiencies throughout the organization.
• Develops and maintains project management standards, reporting frameworks, and governance processes.
• Creates executive-level reporting and dashboards that communicate project status, resource capacity, risks, and business outcomes.
• Supports organizational change management efforts associated with transformation initiatives, including communication, training, and stakeholder engagement.
• Collaborates with technology, operations, risk, compliance, and vendor partners to support successful project delivery.
• Monitors industry trends, emerging technologies, and banking best practices to identify opportunities that support strategic objectives.
• Ensures projects are implemented in accordance with regulatory requirements, risk management standards, and organizational policies.

Skills

Strategic leadership

Project management

Stakeholder management

Change management

Analytics

Communication

Education

Bachelor's degree in Business Administration/Finance/IT/PM/Operations

Master's degree preferred

Job description

WesBanco Bank Inc. seeks a Lead Digital Transformation Officer to guide the bank's enterprise-wide digital initiatives.

You will partner with executives to prioritize opportunities, establish governance, and drive execution across business units, technology, and operations. The role requires extensive banking and transformation experience, strong leadership, and the ability to deliver measurable business value through process improvement and change management.