Head of Customer Solutions & Growth

King River Capital Group; Austin (TX); On-site; USD 200,000 - 300,000; Full time

Benefits offered by this job

Free lunch

$10K relocation bonus

100% insurance coverage

Unlimited vacation

Beautiful office

Job summary

A technology firm located in Austin, Texas is seeking a Head of Customer Solutions. This role encompasses managing customer evaluations, integrations, and outcomes, ensuring successful adoption of services. Candidates should have extensive experience in solutions engineering or technical customer success and strong technical knowledge regarding APIs. The position offers competitive compensation, including a base salary of $160,000 to $200,000 plus bonuses and equity options.

Qualifications

• 6 to 10 plus years experience in solutions engineering, technical customer success, product, or similar roles.
• Strong technical fluency with APIs, integrations, and data-driven systems.
• Clear customer communication in high stakes, technical environments.

Responsibilities

• Own Customer Solutions end to end.
• Lead pilots and launches to ensure customers realize value fast.
• Solve complex customer issues when they matter most.
• Prove value, grow usage, and increase Verisoul's footprint.
• Feed real world learnings directly into the roadmap.
• Improve integrations and operations using automation.

Skills

Solutions engineering

Technical customer success

APIs and integrations

Clear customer communication

Startup ownership

Commercial instincts

Problem-solving

Job description

A technology firm located in Austin, Texas is seeking a Head of Customer Solutions. This role encompasses managing customer evaluations, integrations, and outcomes, ensuring successful adoption of services. Candidates should have extensive experience in solutions engineering or technical customer success and strong technical knowledge regarding APIs. The position offers competitive compensation, including a base salary of $160,000 to $200,000 plus bonuses and equity options.