Head of Customer Journey Analytics & Testing

Purchasing Power; Atlanta (GA); Hybrid; USD 140,000 - 190,000; Full time

Benefits offered by this job

Competitive compensation

Full Health Benefits

Company Matched 401k

Job summary

A leading financial solutions firm in Atlanta is seeking a Director of Customer Journey Analytics to enhance the eCommerce experience and drive impactful customer solutions. This role involves leading the Site Analytics team, managing key analytical relationships, and leveraging data for continuous improvement. Candidates should have 7-10 years of experience in web analytics tools and a strong grasp of A/B testing and data insights. Competitive compensation and health benefits are offered in a hybrid work environment.

Qualifications

• 7-10 years’ experience in analytics roles with web tools.
• Experience in working with large data sets and reporting.
• Strong understanding of e-commerce and conversion optimization.

Responsibilities

• Lead Site Analytics team to drive performance improvements.
• Manage relationships with analytics partners and tools.
• Oversee comprehensive analysis and reporting of eCommerce.

Skills

Experience with web analytics tools

Data-driven decision making

A/B testing

Stakeholder interaction

Communication skills

Education

Bachelor's degree in an analytics role

Tools

Adobe Analytics

Google Analytics

Job description

A leading financial solutions firm in Atlanta is seeking a Director of Customer Journey Analytics to enhance the eCommerce experience and drive impactful customer solutions. This role involves leading the Site Analytics team, managing key analytical relationships, and leveraging data for continuous improvement. Candidates should have 7-10 years of experience in web analytics tools and a strong grasp of A/B testing and data insights. Competitive compensation and health benefits are offered in a hybrid work environment.