Director, Customer Journey Analytics — Drive eCommerce Growth

Purchasing Power; Atlanta (GA); Hybrid; USD 150,000 - 210,000; Full time

Benefits offered by this job

Competitive compensation

Full Health Benefits: Medical/Dental/Vision/Life Insurance

Company Matched 401k

Paid Time Off + Paid Holidays + Paid Volunteer Time

Diversity Alliance Resource Groups

Job summary

A leading FinTech firm in Atlanta is seeking a Director of Customer Journey Analytics to optimize the eCommerce customer experience. This hybrid role involves leading a team to provide actionable insights and drive revenue growth. Ideal candidates will have 7-10 years of experience with analytics tools like Adobe and Google Analytics, strong communication skills, and the ability to mentor teams. Competitive pay and full benefits are offered.

Qualifications

• 7-10 years’ experience with multiple web analytics tools.
• Experience working with large data sets and writing queries.
• Strong organizational and time-management skills.

Responsibilities

• Lead and mentor the Site Analytics team to drive business performance.
• Manage relationships with key analytics partners.
• Oversee eCommerce conversion analysis and site optimization.

Skills

Web analytics tools

Data analysis

A/B testing

Collaboration

Communication skills

Education

Bachelor’s degree in analytics or related field

Tools

Adobe Analytics

Google Analytics

FullStory

Job description

A leading FinTech firm in Atlanta is seeking a Director of Customer Journey Analytics to optimize the eCommerce customer experience. This hybrid role involves leading a team to provide actionable insights and drive revenue growth. Ideal candidates will have 7-10 years of experience with analytics tools like Adobe and Google Analytics, strong communication skills, and the ability to mentor teams. Competitive pay and full benefits are offered.