Head of Content - SaaS/AI

3Search; New York (NY); On-site; USD 120,000 - 190,000; Full time

Job summary

3Search is seeking a senior content leader to build its content function from the ground up in the enterprise AI space. This role will own storytelling, thought leadership, and a broad content engine across social, video and written formats.

You will shape executive and employee thought leadership, partner with sales and customer success, and drive visible launches and brand moments with a hands-on, strategic approach.

Qualifications

• 8+ years of experience across Content, Brand, Customer Marketing or related B2B marketing.
• Built programs and processes where none existed before.
• Created customer storytelling and co-marketing initiatives.
• Able to operate in high-growth or ambiguous environments.

Responsibilities

• Build the company-wide content strategy, calendar and operating cadence.
• Create a repeatable customer storytelling and co-marketing program.
• Identify customers and stories that resonate in the market.
• Interview customers and turn experiences into narratives.
• Develop content across written, social, video and other formats.
• Shape executive and employee thought leadership.
• Establish the strategy across LinkedIn, X and YouTube.
• Partner with Sales and Customer Success to create a pipeline of stories.
• Work with Product Marketing and Creative on launches and brand moments.
• Determine what should be produced internally versus through external partners.

Skills

Storytelling instincts

Customer marketing programs

Cross-functional collaboration

Video & social content

Strategic & hands-on

Content vision

High-growth experience

Job description

We're partnering with one of the fastest-growing companies in the enterprise AI space to hire a senior content leader who will build its content function from the ground up.

This isn't a role for someone who wants to inherit an editorial calendar or spend their time producing SEO blogs. The business already has an exceptional product, highly engaged customers and plenty of stories worth telling. What's missing is the person who can turn those ingredients into a distinctive, repeatable content engine.

You'll have significant ownership over how the company shows up externally - from customer storytelling and thought leadership through to social, video and executive content.

What you'll own

• Build the company-wide content strategy, calendar and operating cadence
• Create a repeatable customer storytelling and co-marketing program
• Identify the customers and stories that will resonate most strongly in the market
• Interview customers and turn their experiences into compelling narratives
• Develop content across written, social, video and other emerging formats
• Shape executive and employee thought leadership
• Establish the strategy across LinkedIn, X and YouTube
• Partner closely with Sales and Customer Success to create a consistent pipeline of stories
• Work alongside Product Marketing and Creative on major launches and brand moments
• Determine what should be produced internally versus through external partners

What we're looking for

You'll likely have 8+ years of experience across Content, Brand, Customer Marketing or a related B2B marketing discipline.

More importantly, you've built things.

You've created programs and processes where they didn't previously exist, rather than simply operating within an established content machine.

You'll bring:

• Exceptional storytelling and editorial instincts
• Experience building or meaningfully owning customer marketing/co-marketing programs
• Strong relationships with Sales and Customer Success teams
• Experience across multiple content formats, ideally including video and social
• A combination of strategic thinking and hands‑on execution
• Strong opinions about what great B2B content looks like
• Experience operating within a high-growth or ambiguous environment

This is a senior individual contributor role with significant autonomy and exposure to the company's leadership team and founders.

For someone who wants to define how an ambitious AI company tells its story - rather than inherit somebody else's playbook - it's a rare opportunity.