Head of Cloud & Developer Infrastructure

Valon; San Francisco (CA); Remote; USD 275,000 - 325,000; Full time

Benefits offered by this job

Equity

401(k) plan

Health, dental, and vision benefits

Free lunch and dinner

Commuter benefits

Flexible paid time off

11 company holidays

12 weeks paid parental leave

Job summary

Valon, a leading AI platform for mortgage servicing, seeks a Head of Infrastructure to unite Cloud and Developer Infrastructure under one strategy. You will guide compute, storage, data platforms, and observability, balancing reliability with rapid developer velocity.

The role requires hands-on architecture and close collaboration with product, security, and operations to drive scalable, secure infra at scale.

Qualifications

• 10+ years of software engineering experience, including 4+ years leading multiple teams.
• Experience owning a broad infrastructure portfolio including cloud platforms, compute, storage, databases, SRE, developer infrastructure.
• Strong technical depth in distributed systems and operating critical production systems at scale.
• Experience setting strategy across production infrastructure and developer experience, or the ability to credibly lead leaders in both areas.
• Hands-on experience with cloud providers such as AWS or GCP, container orchestration, data stores, CI/CD, and observability.
• Excellent organizational judgment: you can sequence foundational investments, make pragmatic tradeoffs, and connect technical work to business outcomes.
• Demonstrated success hiring, developing, and retaining strong teams through periods of rapid growth and change.
• Clear, concise communication and the ability to build alignment across engineering, product, security, data, and operations.

Responsibilities

• Define and communicate a multi-year infrastructure strategy spanning Cloud Infrastructure and Developer Infrastructure.
• Lead, coach, and grow a high-performing organization, including engineering managers, senior technical leaders, and individual contributors.
• Own the portfolio roadmap and investment decisions across Compute, Storage, data platforms, developer experience, CI/CD, test infrastructure, and observability.
• Set company-wide standards for reliability, security, service ownership, incident management, developer productivity, and operational excellence.
• Partner with executive and functional leaders to align infrastructure priorities with customer commitments, product strategy, and business goals.
• Build the planning, review, and operating mechanisms that make progress visible and tradeoffs explicit.
• Stay hands‑on enough to guide architecture, challenge assumptions, and engage in the most important technical decisions and incidents.
• Recruit exceptional talent, develop leaders, and create a culture of high agency, high accountability, direct feedback, and collaboration.
• Represent infrastructure clearly to the broader company and make the organization a trusted partner to every engineering team.

Skills

Leadership

Strategic thinking

Cross-functional collaboration

Communication

People management

Hands-on architecture

Tools

AWS

GCP

Kubernetes

CI/CD

Observability

Data stores

Job description

Valon, a leading AI platform for mortgage servicing, seeks a Head of Infrastructure to unite Cloud and Developer Infrastructure under one strategy. You will guide compute, storage, data platforms, and observability, balancing reliability with rapid developer velocity.

The role requires hands-on architecture and close collaboration with product, security, and operations to drive scalable, secure infra at scale.