Head of Claims BI & Analytics

Selective; New Jersey; Hybrid; USD 206,000 - 266,000; Full time

Benefits offered by this job

Competitive base salary

Incentive plan eligibility

Comprehensive health care plans

Retirement savings plan with company

Employee Stock Purchase Program

Tuition assistance and reimbursement

20 days paid time off

Job summary

Selective Insurance is seeking a Senior BI & Analytics leader to drive the analytics roadmap and deliver dashboards, scorecards, and reporting across regions. You will guide projects that improve decision making in underwriting and claims and align analytics with strategic goals.

You will collaborate with IT and business partners to build data-driven capabilities, develop new data sources, and ensure governance and change readiness while advancing performance and profitability.

Qualifications

• Proficient with Microsoft BI tools including Cognos, MS SharePoint, SQL, Access, and Excel.
• Strong analytical, conceptual, and problem-solving abilities.
• Experience with data warehousing and data modeling is a plus.
• Strong project management and stakeholder handling.

Responsibilities

• Lead the execution of BI strategy with dashboards, scorecards, and reporting solutions.
• Identify and monitor factors influencing underwriting and claims performance.
• Collaborate with cross-functional partners to solve business problems and implement plans.
• Drive change management and knowledge management across the organization.
• Develop data-driven decision making and partner with IT on data warehouse initiatives.

Skills

Cognos

MS SharePoint

SQL

Access

Excel

Analytical skills

Problem solving

Customer service

Data warehousing

Education

College degree preferred

Tools

Data warehousing methodologies

Job description

About Us

At Selective, we don't just insure uniquely, we employ uniqueness.

Selective is a midsized U.S. domestic property and casualty insurance company with a history of strong, consistent financial performance for nearly 100 years. Selective's unique position as both a leading insurance group and an employer of choice is recognized in a wide variety of awards and honors, including listing in Forbes Best Midsize Employers in 2025 and certification as a Great Place to Work® in 2025 for the sixth consecutive year.

Employees are empowered and encouraged to Be Uniquely You by being their true, unique selves and contributing their diverse talents, experiences, and perspectives to our shared success. Together, we are a high-performing team working to serve our customers responsibly by helping to mitigate loss, keep them safe, and restore their lives and businesses after an insured loss occurs.

Overview

Responsible for the Claims Business Intelligence & Analytics department charged with the optimization of analytics to drive insights, tactical decision making and strategic direction. Responsible for leading projects to improve the ongoing decision making within PL, CL and Claims by delivering information, developing tools, projects and data insights that lead to better decision making. Responsible for delivering analytics as input to critical business decisions while developing the analytic roadmap to deepen capabilities to meet evolving business needs.

Responsibilities

• Lead the execution of a business intelligence strategy including defining key business metrics and analytic needs for implementation including dashboards, scorecards and overall reporting solutions. Support continuous improvement and adopt industry and technology best practice.
• Identify and monitor key factors that could influence Underwriting and Claim performance while evaluating and recommending new influences. Insure that insights from this information are used to drive premium growth, profitability improvement and operational effectiveness across all regions.
• Determine frameworks for addressing business problems, and collaborate with cross-functional partners to solve. Lead and review statistical / data / financial analyses. Execute project implementation plans, which include gathering resources, identifying team members, and assigning tasks, developing timelines and establishing scope of responsibilities.
• Drive stakeholder engagement, communications, business readiness, deployment, and change management relative to all aspects of knowledge management.
• Develop Selective's data-driven decision making capabilities. Stay abreast of relevant developments in the industry or relevant academic disciplines, and consider potential relevant opportunities. Identify opportunities upgrade capabilities by means of third parties and/or access new distinctive data sources.
• Partners with IT staff in the on-going development and support of the data warehouse and BI environment.
• Identify and monitor key factors that could influence claim performance while evaluating and recommending new influences. Insure that insights from this information are incorporated into strategic and financial plans. Compiles and maintenance of detailed claim metrics that will be used to quantify expected benefits from proposed claim projects.
• Responsible for the gathering, preparation, and delivery of insurance operational information, metrics and reporting. Includes the establishment of a structured information governance program.

Qualifications

Knowledge and Requirements

• Proficient with Microsoft BI tools - Cognos, MS SharePoint, SQL, Access, Excel. Exceptional analytical, conceptual, and problem-solving abilities. Comprehensive data warehouse analysis and design experience, including data warehouse methodologies and data modeling a plus. Strong customer service, networking, and relationship building skills; ability to interface with senior management. General insurance industry knowledge. Strong project management skills.

Education and Experience

• College degree preferred. 10 years Underwriting, Claims, Loss Control, insurance-related experience, or financial services experience
• 5+ years specific Claims experience preferred
• 5+ years experience leading teams to deliver complex Business Intelligence projects.

Total Rewards

Selective Insurance offers a total rewards package that includes a competitive base salary, incentive plan eligibility at all levels, and a wide array of benefits designed to help you and your family stay healthy, achieve your financial goals, and balance the demands of your work and personal life. These benefits include comprehensive health care plans, retirement savings plan with company match, discounted Employee Stock Purchase Program, tuition assistance and reimbursement programs, and 20 days of paid time off. Additional details about our total rewards package can be found by visiting our benefits page.

The actual base salary is based on geographic location, and the range is representative of salaries for this role throughout Selective's footprint. Additional considerations include relevant education, qualifications, experience, skills, performance, and business needs.

Pay Range

USD $206,000.00 - USD $266,000.00 /Yr.
Additional Information

Selective is an Equal Employment Opportunity employer. That means we respect and value every individual’s unique opinions, beliefs, abilities, and perspectives. We are committed to promoting a welcoming culture that celebrates diverse talent, individual identity, different points of view and experiences – and empowers employees to contribute new ideas that support our continued and growing success. Building a highly engaged team is one of our core strategic imperatives, which we believe is enhanced by diversity, equity, and inclusion. We expect and encourage all employees and all of our business partners to embrace, practice, and monitor the attitudes, values, and goals of acceptance; address biases; and foster diversity of viewpoints and opinions.

For Massachusetts Applicants

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.