Claims Analytics Specialist

Selective Insurance Company of America; Short Hills (NJ); On-site; USD 83,000 - 108,000; Full time

Benefits offered by this job

Competitive base salary

Benefits package

Tuition assistance

Job summary

Selective Insurance Company of America is seeking a data-driven analyst to partner with the Claims leadership team. You will build, update, and maintain a comprehensive claims reporting suite and delivery mechanisms using Power BI, Cognos, and Excel, supporting Staff Counsel and executive leadership.

The role focuses on descriptive analytics, dashboard development, and cost-conscious reporting, with training and process documentation to scale claims platforms across teams in New Jersey.

Qualifications

• Bachelor’s Degree preferred or 5+ years of experience developing analytics, reporting and providing actionable recommendations driven by data.
• Experience working with business intelligence tools such as Power BI, Cognos, or various claims management platforms.

Responsibilities

• Develop and maintain subject matter expertise for all claims reporting platforms and delivery methods, including but not limited to advanced functionality and content.
• Establish and maintain a monthly claims legal, operational reporting package that includes a dashboard, scorecards, and reports utilizing Power BI, Cognos, Microsoft Excel, and legal platforms.
• Support the claims team with ad-hoc analytical requests from management platforms such as Team Connect, Legal X, and claims financial/transactional platforms and databases.
• Compile and analyze audit data relating to law firm performance and litigation support vendor performance. Provide creative alternatives and recommendations to reduce costs and improve financial performance, including opportunities for Staff Counsel efficiencies.
• Perform descriptive analytics by producing and analyzing metrics and identifying data trends. Develop tables, charts, and graphs, including executive summaries for Executive Leadership.
• Develop and document processes and techniques to extract, clean, and analyze data. Conduct training, including developing user procedures, guidelines, and documentation. Train the various Claims teams and new system users on new processes/functionality.

Skills

Analytical thinking

Communication

Project management

Collaboration

Education

Bachelor’s Degree

5+ years analytics experience

Tools

Power BI

Cognos

Excel

Job description

Selective Insurance Company of America is seeking a data-driven analyst to partner with the Claims leadership team. You will build, update, and maintain a comprehensive claims reporting suite and delivery mechanisms using Power BI, Cognos, and Excel, supporting Staff Counsel and executive leadership.

The role focuses on descriptive analytics, dashboard development, and cost-conscious reporting, with training and process documentation to scale claims platforms across teams in New Jersey.