Head of Circulation Services

Illinois; Elk Grove Village (IL); Presencial; USD 70 000 - 90 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

IMRF

Health Insurance

Sick time

Vacation after 1 year

and more.

Resumo da oferta

The Elk Grove Village Public Library is seeking an experienced leader to join our Leadership Team. You will coach staff, solve problems, and serve patrons to make a meaningful community impact. This role emphasizes collaboration, innovation, and a high standard of customer service.

The ideal candidate is personable, flexible, and committed to providing exceptional library services with strong communication and organizational skills. Evening/weekend availability is required.

Qualificações

• Master’s degree in Library and Information Science from an ALA-accredited school.
• Two years of public library experience, preferably in Circulation.
• Managerial experience with hiring authority preferred.
• Experience with public contact/customer service a must.
• Knowledge of Microsoft Windows, Office, and Excel required.
• Available to work evenings and weekends as needed.
• Access to transportation. Experience with bookmobiles a plus.

Responsabilidades

• Manages Library’s Circulation function (including Interlibrary Loan) through staff of 11; provides direct public service at the Circulation Desk, including policy explanation, complaint resolution, fine collection, and circulation of materials; prepares statistical reports; submits monthly board reports; oversees overdue notices; works with collection agency.
• Participates as a member of the library management team.

Conhecimentos

Public library experience

Customer service

Microsoft Windows

Microsoft Office

Excel

Managerial/leadership experience

Evenings/weekends availability

Transportation access

Bookmobiles experience

Formação académica

Master’s Degree in Library and Information Science (ALA-accredited)

Ferramentas

Microsoft Windows

Microsoft Office

Excel

Descrição da oferta de emprego

The Elk Grove Village Public Library is seeking an experienced, collaborative, and service oriented professional to join our Leadership Team! This is an excellent opportunity for someone who enjoys coaching staff, problem-solving, and working directly with patrons and colleagues to make a meaningful impact in the community.

The ideal candidate is a personable, flexible, and supportive leader who values teamwork, inspires creativity, embraces innovation, builds productive relationships, and is committed to providing exceptional library services.

QUALIFICATIONS:

Master’s Degree in Library and Information Science from an ALA accredited school. Two years of public library experience, preferably in Circulation. Managerial experience with hiring authority preferred. Experience with public contact/customer service a must. Knowledge of Microsoft Windows, Office, and Excel required. Available to work evenings and weekends as needed. Access to transportation. Experience with bookmobiles a plus.

ESSENTIAL RESPONSIBILITIES:

Manages Library’s Circulation function (including Interlibrary Loan) through staff of 11; provides direct public service at the Circulation Desk, including policy explanation, complaint resolution, fine collection, and circulation of materials; prepares statistical reports; submits monthly board reports; oversees overdue notices; works with collection agency. Participates as a member of the library management team.

ATTRIBUTES:

Excellent verbal and written communication skills are vital to this position. The ideal candidate will have effective managerial, interpersonal, organizational, technical, and analytical skills, and thrives in a team-based environment that interacts with a wide variety of personalities -both internally and externally.

The successful candidate must have a high standard of customer service and strives to provide excellent customer service to patrons and staff.

BENEFITS:

• IMRF
• Health Insurance
• Sick time
• Vacation after 1 year
• and more.