Circulation Services Lead - Public Library Impact

Illinois; Elk Grove Village (IL); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

IMRF

Health Insurance

Sick time

Vacation after 1 year

and more.

Job summary

The Elk Grove Village Public Library is seeking an experienced leader to join our Leadership Team. You will coach staff, solve problems, and serve patrons to make a meaningful community impact. This role emphasizes collaboration, innovation, and a high standard of customer service.

The ideal candidate is personable, flexible, and committed to providing exceptional library services with strong communication and organizational skills. Evening/weekend availability is required.

Qualifications

• Master’s degree in Library and Information Science from an ALA-accredited school.
• Two years of public library experience, preferably in Circulation.
• Managerial experience with hiring authority preferred.
• Experience with public contact/customer service a must.
• Knowledge of Microsoft Windows, Office, and Excel required.
• Available to work evenings and weekends as needed.
• Access to transportation. Experience with bookmobiles a plus.

Responsibilities

• Manages Library’s Circulation function (including Interlibrary Loan) through staff of 11; provides direct public service at the Circulation Desk, including policy explanation, complaint resolution, fine collection, and circulation of materials; prepares statistical reports; submits monthly board reports; oversees overdue notices; works with collection agency.
• Participates as a member of the library management team.

Skills

Public library experience

Customer service

Microsoft Windows

Microsoft Office

Excel

Managerial/leadership experience

Evenings/weekends availability

Transportation access

Bookmobiles experience

Education

Master’s Degree in Library and Information Science (ALA-accredited)

Tools

Microsoft Windows

Microsoft Office

Excel

Job description

The Elk Grove Village Public Library is seeking an experienced leader to join our Leadership Team. You will coach staff, solve problems, and serve patrons to make a meaningful community impact. This role emphasizes collaboration, innovation, and a high standard of customer service.

The ideal candidate is personable, flexible, and committed to providing exceptional library services with strong communication and organizational skills. Evening/weekend availability is required.