Circulation Clerk (Part-Time - 15 hours/week)

Illinois; McHenry (IL); Sur place; USD 21 000 - 22 000; Temps partiel

Avantages offerts par ce poste

IMRF pension

PTO

Résumé du poste

McHenry Public Library District is seeking an onsite Circulation Clerk in McHenry, IL. The role involves greeting patrons, checking materials in and out, handling cash, registering patrons, and shelving items, all while keeping records confidential.

The ideal candidate will have strong customer service, organizational, and problem-solving skills, plus the ability to work with technology. Bilingual English/Spanish is required, with flexible scheduling and benefits such as IMRF and PTO.

Qualifications

• High School Diploma or equivalent.
• 1+ years of customer service experience; library experience desirable.
• Proficient with Windows/Microsoft Office and Google Suite; comfortable with technology.

Responsabilités

• Greet and assist patrons in person, over the phone, and by email.
• Check library materials in and out.
• Handle cash and check transactions and operate the cash register.
• Register and renew patrons while maintaining confidentiality of records.
• Sort and shelve materials according to procedures.

Connaissances

Customer service

Bilingual English/Spanish

Organizational skills

Problem-solving

Attention to detail

Cash handling

Formation

High School Diploma

Outils

Windows

Microsoft Office

Google Suite

Internet literacy

Description du poste

The McHenry Public Library District is seeking an onsite Circulation Clerk. This individualis responsible for providing excellent customer service to library patrons through registration and renewal of library cards, processing library materials for check-in and check-out, sorting and shelving library materials, and processing money transactions. The salary for this position ranges between $15.00 and $15.80 per hour, depending on qualifications.

The ideal candidate for this position should possess a "director of first impressions" mindset, exhibit exceptional organizational and problem-solving abilities, demonstrate a keen attention to detail, and be capable of delivering outstanding customer service to our patrons.

The schedules for this position are listed below and may change. Flexibility in scheduling is needed to assist with coverage during staff vacations and absences.

• This includes IMRF (pension plan) and PTO (paid time off) benefits.

The responsibilities of the position include but are not limited to:

• Greeting and assisting patrons in person, over the phone, and by email
• Checking library materials in/out
• Handling cash and check transactions and assisting with operating the cash register
• Registering and renewing library patrons while maintaining accuracy and confidentiality of library records and patron accounts
• Sorting and organizing materials according to established procedures
• Shelving materials and helping maintain a neat and orderly collection
• Processing loan requests and deliveries

Requirements for this position are:

• Excellent written, verbal, and listening, communication skills, both in English and Spanish
• The ability to prioritize, multi-task, and perform tasks accurately
• Willingness to learn and work with technology in a library setting

Expertise in using good judgment in a variety of situations

Qualifications include:

• High School Diploma (or equivalent work experience)
• One or more years of customer service experience; library experience desirable
• Proficient technology skills, including Microsoft Windows and Office applications, Google Suite applications, Internet, and the ability to adapt to changing technology

McHenry Public Library District
809 Front Street
McHenry , IL 60050

McHenry Public Library District, McHenry County

Hours

The schedules for this position are listed below and may change. Flexibility in scheduling is needed to assist with coverage during staff vacations and absences.
Schedule: Monday 4:15-9:15, Wednesday 4:15-9:15, Friday 12:15-5:15