Library Circulation & Student Employment Supervisor

The College of St. Scholastica; Duluth (MN); On-site; USD 40,000 - 56,000; Full time

Job summary

The College of St. Scholastica in Minnesota seeks a Circulation Supervisor to guide patrons and supervise student workers during afternoon and evening shifts, ensuring smooth desk operations. You will manage lending, returns, fines, and account questions while coordinating with staff on service improvements.

The role covers interlibrary loan fulfillment, stacks maintenance, building access, and safety coordination, with weekend on-call duties and collaboration with security and MnPALS teams.

Qualifications

• Experience working with young adults and/or working in a public-facing service environment.

Responsibilities

• Oversees circulation activities; provides patrons with instructions or reference assistance in finding and retrieving library materials; lends, renews, and returns materials via Alma, including tracking and issuing fines; assists patrons with questions about resource management, online account management issues, printing complications, and item location.
• Hire, Train, and Manage the Library’s Work Study Students: In collaboration with others on the library team, hires and provides training, directions, support, and supervision to the student employees.
• Interlibrary Loan Fulfillment: Processes interlibrary loan requests through MINITEX and OCLC; submits borrowing requests, fills lending requests; packs, ships, and unpacks physical items...
• Stacks Maintenance: Ensures books are shelved and other library materials are returned to their proper shelving locations.
• Building Management: Opens and/or closes the library based on scheduled work hours; ensures furniture is orderly and well maintained; addresses emergencies and maintains relationship with campus security.
• Other Duties: Participates in staff meetings and may assist with purchasing; maintains on-call role on weekends for emergencies and staffing shortages.

Skills

Public-facing service

Youth engagement

Education

High school diploma

Associate’s or Bachelor’s degree

Tools

Alma

Job description

The approximate base compensation range is posted, but the actual offer will reflect our total compensation and benefits package. The offer will be determined by a number of factors including the selected candidate’s experience, knowledge, skills, abilities, FTE, number of months worked, as well as internal equity among our team.

Shift: Afternoon/Evening

Job Description

The Circulation Supervisor works to provide patrons with guidance and research assistance during afternoon and evening hours. This position manages student employees assigned to the desk during scheduled work hours, processes interlibrary lending and borrowing requests, resolves circulation issues, and responds to patron or building safety, maintenance, and security concerns.

Essential Job Functions

Circulation Duties

Oversees circulation activities; provides patrons with instructions or reference assistance in finding and retrieving library materials; lends, renews, and returns materials via Alma, including tracking and issuing fines; assists patrons with questions about resource management, online account management issues, printing complications, and item location. Communicates with patrons to extend, renew, or bill overdue materials, and troubleshoot missing, overdue, expired, unfilled requests. Hire, Train, and Manage the Library’s Work Study Students: In collaboration with others on the library team, hires and provides training, directions, support, and supervision to the student employees.

Interlibrary Loan Fulfillment

Processes interlibrary loan requests through MINITEX and OCLC; submits borrowing requests, fills lending requests; packs, ships, and unpacks physical items in accordance with delivery systems utilized by the library; performs record-keeping to track transactions; follows up with libraries and patrons to extend, renew, or bill materials, and troubleshoot missing, overdue, expired, unfilled requests.

Stacks Maintenance

Ensures books are shelved and other library materials are returned to their proper shelving locations. Collaborates with the library team to conduct periodic stacks inventory.

Building Management

Opens and/or closes the library based on scheduled work hours (which follow the academic calendar); ensures furniture is orderly and well maintained; addresses and documents any emergency, maintenance, or housekeeping situations, and maintains a direct and effective relationship with campus security.

Other Duties

Participates in staff meetings and training; may receive assignments from other library team members and may be required to perform other duties that support library activities and the mission of the college, such as assisting with purchasing; participates in MnPALS user groups and activities. Because this person supervises student workers, the position will maintain an on-call role on weekends for emergencies and staffing shortages. If hours are accumulated over a weekend, the weekday schedule will be adjusted accordingly.

Education

Required: High school diploma

Preferred: Associate’s or Bachelor’s degree

Professional Experience

Required: Experience working with young adults and/or working in a public-facing service environment.

Preferred: Library experience in a Circulation or Access Services area, including experience with Alma or other integrated library systems.