Head of Channel Operations & Growth

Zearch; United States; On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive compensation

Job summary

Zearch is seeking a Channel Operations Manager to build the operational engine behind a growing partner business. You will own the processes, systems, data and programmes that help partners succeed, collaborating with Channel Sales, Partner Marketing, RevOps, Finance and Legal to scale efficiently.

You’ll design and run the framework from onboarding to performance management, manage partner data in CRM, and build dashboards on pipeline, revenue influence, and ROI.

Qualifications

• 4+ years in channel operations or RevOps in B2B SaaS.
• Experience running partner programmes: deal registration, tiering, incentives and MDF.
• Strong CRM and PRM experience with data-driven mindset.
• Advanced Excel/Sheets and ability to turn data into actionable insight.
• Detail-oriented with strong stakeholder management and process discipline.
• Aligned with a purpose-led business and desire to make an impact.

Responsibilities

• Design, run and continually improve the operating framework for the partner programme, from onboarding to performance management.
• Own partner tiers, incentives, rebates and deal registration, ensuring consistent and fair application.
• Manage partner data in the CRM and partner portal, keeping it accurate and ready for reporting.
• Build dashboards and reporting on partner pipeline, sourced/influenced revenue, and programme ROI.
• Run the operating rhythm for the channel business: forecasting, QBRs and planning cycles.
• Collaborate with Finance and Legal on partner agreements, commissions, compliance and payouts.
• Find and roll out tools and automation that simplify doing business with us.
• Act as a trusted point of contact for partners and internal teams on programme questions and escalations.

Skills

Channel ops

CRM platforms

Data dashboards

Excel/Sheets

Cross-functional collaboration

Process-driven

Tools

Salesforce

HubSpot

PartnerStack

Impartner

Crossbeam

Job description

Zearch is seeking a Channel Operations Manager to build the operational engine behind a growing partner business. You will own the processes, systems, data and programmes that help partners succeed, collaborating with Channel Sales, Partner Marketing, RevOps, Finance and Legal to scale efficiently.

You’ll design and run the framework from onboarding to performance management, manage partner data in CRM, and build dashboards on pipeline, revenue influence, and ROI.