Head of Brand Voice & Communications

Plexus-Worldwide; Scottsdale (AZ); On-site; USD 140,000 - 190,000; Full time

Benefits offered by this job

Medical plans

401(k) with company match

Job summary

Plexus Worldwide in Scottsdale, AZ seeks a Director of Communications and Voice to shape and guard the company voice. You will connect ambassadors, customers, employees, and the public with trusted messaging and a clear governance of tone. Collaborate with Sales, Marketing, and international teams to plan product launches, promotions, and events.

You will build processes that prioritize, approve, and deliver compelling communications on time, while measuring impact and guiding team development.

Qualifications

• Eight years leading communications and/or marketing teams, including at least three years as a manager.
• Exceptional writing and editing: demonstrated ability to create compelling copy, develop a distinctive brand voice, and coach others to apply it consistently.
• Strategic planning and execution: experience turning business objectives into coordinated communications plans with measurable results.
• Collaboration and influence: ability to build productive relationships across functions, manage competing interests, and gain alignment.
• Organization and adaptability: strong planning skills, attention to detail, and the ability to anticipate obstacles and adjust to changing priorities.
• People leadership: experience hiring, developing, and motivating teams while establishing clear expectations and accountability.
• Judgment and discretion: ability to communicate difficult, sensitive, and confidential information with tact.
• Work environment: Plexus is onsite 5 days a week.

Responsibilities

• Lead communications strategy and brand voice.
• Guide messaging, copywriting, and editing to ensure communications reflect the Plexus brand.
• Translate complex or sensitive information into clear, audience-appropriate messages.
• Develop coordinated communications plans for product launches, incentives, promotions, international initiatives, and events.
• Build strong cross-functional relationships to align priorities, timing, and messaging.
• Deliver relevant communications across channels to grow Ambassadors and engage customers.
• Guide employee communications that bring the company’s mission, vision, and values to life.
• Monitor results, report progress, and drive improvements grounded in data and feedback.

Skills

Leadership

Writing ability

Brand voice

Strategic planning

Collaboration

People leadership

Judgment

Education

Bachelor’s degree in communications, marketing, journalism, business, or equivalent related experience

Job description

Plexus Worldwide in Scottsdale, AZ seeks a Director of Communications and Voice to shape and guard the company voice. You will connect ambassadors, customers, employees, and the public with trusted messaging and a clear governance of tone. Collaborate with Sales, Marketing, and international teams to plan product launches, promotions, and events.

You will build processes that prioritize, approve, and deliver compelling communications on time, while measuring impact and guiding team development.