Head of AI-Driven DevOps & Reliability

Default Brand

Herndon (VA)

On-site

USD 130,000 - 180,000

Full time

14 days+
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Benefits offered by this job

Comprehensive benefits
Flexible time off plans
Employee development and training

Job summary

Default Brand is looking for a Director of DevOps to oversee the strategy and operation of its global production services. The role demands a strong leader with over 10 years of experience in technical operations at a SaaS company and expertise in automation. You will manage production performance, ensure incident responses, and partner with teams across engineering and finance.

This highly visible position requires a hands-on approach to automation, cloud services, and the ability to work collaboratively across departments. The company offers flexible benefits and promotes an inclusive work environment.

Qualifications

  • 10+ years of experience in production technical operations for SaaS businesses.
  • Experience leading multi-disciplinary teams of 25+ in DevOps/SRE and IT.
  • Proven track record in using AI and automation to enhance operations.

Responsibilities

  • Own production uptime and performance across all SaaS products.
  • Drive automation and eliminate manual operational work.
  • Ensure effective incident management and communication.

Skills

Technical operations management
Automation expertise
Cloud services (AWS/Azure)
Kubernetes
CI/CD pipelines
Financial acumen
Communication

Education

Advanced degree

Tools

Terraform
Observability stacks

Job description

Default Brand is looking for a Director of DevOps to oversee the strategy and operation of its global production services. The role demands a strong leader with over 10 years of experience in technical operations at a SaaS company and expertise in automation. You will manage production performance, ensure incident responses, and partner with teams across engineering and finance.

This highly visible position requires a hands-on approach to automation, cloud services, and the ability to work collaboratively across departments. The company offers flexible benefits and promotes an inclusive work environment.

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