Head of AI-Driven DevOps & Reliability

Default Brand; Herndon (VA); On-site; USD 130,000 - 180,000; Full time

Benefits offered by this job

Comprehensive benefits

Flexible time off plans

Employee development and training

Job summary

Default Brand is looking for a Director of DevOps to oversee the strategy and operation of its global production services. The role demands a strong leader with over 10 years of experience in technical operations at a SaaS company and expertise in automation. You will manage production performance, ensure incident responses, and partner with teams across engineering and finance.

This highly visible position requires a hands-on approach to automation, cloud services, and the ability to work collaboratively across departments. The company offers flexible benefits and promotes an inclusive work environment.

Qualifications

• 10+ years of experience in production technical operations for SaaS businesses.
• Experience leading multi-disciplinary teams of 25+ in DevOps/SRE and IT.
• Proven track record in using AI and automation to enhance operations.

Responsibilities

• Own production uptime and performance across all SaaS products.
• Drive automation and eliminate manual operational work.
• Ensure effective incident management and communication.

Skills

Technical operations management

Automation expertise

Cloud services (AWS/Azure)

Kubernetes

CI/CD pipelines

Financial acumen

Communication

Education

Advanced degree

Tools

Terraform

Observability stacks

Job description

Default Brand is looking for a Director of DevOps to oversee the strategy and operation of its global production services. The role demands a strong leader with over 10 years of experience in technical operations at a SaaS company and expertise in automation. You will manage production performance, ensure incident responses, and partner with teams across engineering and finance.

This highly visible position requires a hands-on approach to automation, cloud services, and the ability to work collaboratively across departments. The company offers flexible benefits and promotes an inclusive work environment.