Head of Account Management & Network Growth

Social Leverage; Scottsdale (AZ); Hybride; USD 150 000 - 210 000; Plein temps

Avantages offerts par ce poste

Hybrid work model

Résumé du poste

Social Leverage is seeking a senior leader to direct the Co-Counsel network from Scottsdale or New York in a hybrid model. You will oversee Account Managers, drive growth, performance, and retention, and shape strategic initiatives across geography and case types.

You will partner with Product, Operations, CX, Legal, and executive teams to translate supply realities into business cases, ensuring alignment with company goals and client demand.

Qualifications

• 10+ years in account management, partner success, or B2B relationships; 5+ years leading teams.
• Strategist who can set long-term vision and execute across levels.
• Data-driven with KPI literacy, dashboards, and actionable insights.
• Builder who creates structured functions in evolving environments.
• Influential communicator who aligns cross-functional stakeholders.
• Accountability-driven with strong ownership mindset.

Responsabilités

• Lead, coach, and develop a team of Account Managers responsible for Co-Counsel relationships across the network.
• Build a high-performance culture anchored in ownership, accountability, and data-driven decision-making.
• Set clear goals, establish operating rhythms, and create structures for high-level execution.
• Hire and develop exceptional talent as the team scales.
• Own the long-term strategy for Co-Counsel growth, performance, and retention across segmentation and investment in the attorney network.
• Define supply KPIs and roadmaps to achieve targets.
• Identify structural opportunities and risks across geography, case type, or attorney cohort.
• Balance short-term performance with long-term network building.
• Serve as the senior leader in cross-functional conversations with Product, Operations, CX, Legal, and exec leadership.
• Translate supply realities into business cases; advocate for the attorney network aligned to company goals.
• Partner with Managing Attorneys/state leadership to map supply to client demand.
• Bring attorney perspective into product, pricing, and policy decisions.
• Establish measurement framework for supply; track and interpret trends and risks.
• Maintain full-network visibility for leadership health.
• Lead quarterly/annual planning for supply, including headcount and investment priorities.

Connaissances

Leadership

Strategic thinking

Data-driven

Team building

Cross-functional collaboration

Influential communication

Owner mentality

Outils

Claude

Salesforce

Tableau

Slack

Google Workspace

Vonage

Dialpad

Description du poste

Social Leverage is seeking a senior leader to direct the Co-Counsel network from Scottsdale or New York in a hybrid model. You will oversee Account Managers, drive growth, performance, and retention, and shape strategic initiatives across geography and case types.

You will partner with Product, Operations, CX, Legal, and executive teams to translate supply realities into business cases, ensuring alignment with company goals and client demand.