Head Housekeeper - Lead a Welcoming Inn Team

The Inn Collection Group; North Carolina; Vor Ort; USD 29.000 - 37.000; Vollzeit

Benefits dieser Stelle

Extra paid holiday on birthday

Lead-Inn development program

Paid breaks

50% off food at our Inns

Stay for £1 in Jan–Mar

1/3 off room bookings all year

£50 on same-day bookings

15% off bed and breakfast for loved-1s

24/7 confidential support via EAP

Tronc (tips)

Give-inn back scheme

Best Pub Employer award recognition

Zusammenfassung

The Inn Collection Group in Durham is seeking a Head Housekeeper to lead a busy housekeeping team at The Kingslodge Inn. You’ll ensure spotless rooms, set high standards of cleanliness, and respond promptly to guest requests to maintain a welcoming atmosphere.

You’ll train staff, manage linen and supplies, oversee safety, and report to the General Manager. If you excel at calm leadership, meticulous detail, and delivering heartfelt hospitality, this role welcomes you to our award-winning team.

Qualifikationen

• Experience leading housekeeping teams in hospitality.
• Strong attention to detail and high cleanliness standards.
• Excellent communication with guests and staff.
• Ability to train and mentor new team members.

Aufgaben

• Oversee cleaning of guest rooms and public areas to high standards.
• Train, supervise and motivate the housekeeping team.
• Manage linen, supplies and equipment; maintain stock levels.
• Ensure safety and hygiene policies are followed; report issues to GM.
• Monitor guest requests and respond promptly to maintain guest satisfaction.

Kenntnisse

Team leadership

Cleaning standards

Guest service

Staff training

Jobbeschreibung

The Inn Collection Group in Durham is seeking a Head Housekeeper to lead a busy housekeeping team at The Kingslodge Inn. You’ll ensure spotless rooms, set high standards of cleanliness, and respond promptly to guest requests to maintain a welcoming atmosphere.

You’ll train staff, manage linen and supplies, oversee safety, and report to the General Manager. If you excel at calm leadership, meticulous detail, and delivering heartfelt hospitality, this role welcomes you to our award-winning team.