Hotel Housekeeping Supervisor — Lead Rooms & Team

Pyramid Global Hospitality; Hanover (York County); On-site; USD 33,000 - 34,000; Full time

Job summary

The Hanover Inn, part of Pyramid Global Hospitality, is seeking a Housekeeping Supervisor to lead daily cleaning operations across guest rooms and public spaces. You will train staff, monitor standards, and ensure a safe, welcoming environment that supports guests and the property’s brand.

This hands-on role requires strong attention to detail, team leadership, and the ability to coordinate workloads, perform inventory checks, and partner with Front Desk.

Qualifications

• 6 months experience in a similar Housekeeping position desirable.
• Engaging and caring personality.
• Time management skills.
• Ability to work on feet for an extended period.
• Ability to communicate effectively.
• Ability to read room numbers, dates, and basic instructions.
• Ability to move, traverse, position self to reach corners on floors and high places; observe conditions, detect odors, position and navigate carts weighing up to 100 lbs in tight spaces; operate equipment including spray bottles, vacuums, mops, brooms, dust pans, scrub pads and dusters.
• Lift, carry and position loads of at least 25lbs.

Responsibilities

• Engage with guests to ensure their stay is going well
• Work as a team to accomplish the goal of resort/hotel cleanliness
• Coordinates the day’s work flow and distribution of duties
• Inspect guest rooms following highest quality standards.
• Hold department employees accountable for the highest quality standards.
• Supervise and train staff to ensure that standards of cleanliness are maintained.
• Assists with performing inventory of linen and supplies.
• Assists in completion of performance evaluations.
• Uses judgment and experience to distribute work, assign rooms and duties to staff
• Coordinate activities with Front Desk Supervisor and staff.
• Reports maintenance needs accordingly
• Ensures employees are using/handling cleaning chemicals safely.
• Finds coverage for callouts or when house counts increase Perform other related duties as requested by Management

Skills

Engaging personality

Time management

Effective communication

Physical stamina

Reading room numbers and basic instr.

Mobility and lifting (25 lbs)

Attention to detail

Job description

The Hanover Inn, part of Pyramid Global Hospitality, is seeking a Housekeeping Supervisor to lead daily cleaning operations across guest rooms and public spaces. You will train staff, monitor standards, and ensure a safe, welcoming environment that supports guests and the property’s brand.

This hands-on role requires strong attention to detail, team leadership, and the ability to coordinate workloads, perform inventory checks, and partner with Front Desk.