Head Cashier & Front-End Team Lead

Lowe's Home Centers, LLC; Lancaster (Lancaster County); On-site; USD 28,000 - 36,000; Full time

Job summary

Lowe's Home Centers, LLC is seeking a front-end associate to provide SMART customer service and assist customers with locating and loading merchandise. You will support checkout operations, handle returns, and help ensure store security and accurate cash handling.

Requirements include a high school diploma or GED, 1 year cashier experience, and familiarity with retail technology. The role emphasizes customer focus, teamwork, and flexible coverage in a Lowe’s store environment.

Qualifications

• High school diploma or GED or equivalent experience
• <1 year computer usage experience
• <1 year experience with retail technology (smartphones/tablets)
• 1 year retail cashier experience
• Ability to obtain sales-related licensure if required by law

Responsibilities

• Provide consistent customer service following Lowe's policies
• Assist customers in locating, demonstrating, selecting, carrying, and loading merchandise
• Answer questions knowledgeably and guide customers through projects
• Explain product features, warranties and price information
• Process sales, returns, and refunds at the register
• Ensure accurate cash handling and daily reconciliations
• Help with checkout coverage and store safety duties
• Verify product information and assist with loading orders
• Identify price matches and track store use lists

Skills

Customer service

Cashier experience

Retail tech fluency

Sales ability

Education

High school diploma or GED

Tools

POS system

CCTV system

Job description

Lowe's Home Centers, LLC is seeking a front-end associate to provide SMART customer service and assist customers with locating and loading merchandise. You will support checkout operations, handle returns, and help ensure store security and accurate cash handling.

Requirements include a high school diploma or GED, 1 year cashier experience, and familiarity with retail technology. The role emphasizes customer focus, teamwork, and flexible coverage in a Lowe’s store environment.