Lead Cashier & Customer Experience Leader

Lowe's; North Augusta (GA); Hybride; USD 25 000 - 32 000; Plein temps

Résumé du poste

Lowe’s is seeking a Customer Service/Front End Associate to help customers find products, demonstrate features, and complete transactions in a fast-paced retail setting. You will assist shoppers, process sales and returns, and help ensure store security and cleanliness.

The role emphasizes guiding customers through projects, maintaining accuracy with checkout operations, and supporting team members with ongoing training and safe work practices.

Qualifications

• High school diploma or GED or equivalent years of experience in lieu of education requirement, if applicable
• Less than 1 Year Experience using a computer, including inputting, accessing, modifying, or outputting information
• Less than 1 Year Experience using common retail technology, such as smart phones and tablets
• 1 Year Retail experience as a cashier
• Ability to obtain sales related licensure or registration as may be required by law

Responsabilités

• Provides SMART customer service at all times through Lowe’s customer service policies, procedures and programs
• Seeks out customers to understand needs and assists in locating, demonstrating, selecting, carrying, and loading merchandise
• Responds knowledgeably and promptly to customer and employee questions by guiding them to areas of the store and walking them through projects
• Communicates information to customers regarding stock, special order merchandise, feature benefits, application, and warranty information
• Coaches and trains associates in department duties and sales opportunities
• Uses a cash register to process sales transactions, returns, and refunds according to company guidelines
• Monitors cash in drawer and cash recycler levels to ensure they do not exceed limit requirements
• Detects shoplifting signs and communicates them to management/Asset Protection
• Maintains a safe and secure work environment and adheres to safety requirements

Connaissances

Customer service

Cashier experience

Retail tech usage

Supervisory experience

Formation

High school diploma or GED

Outils

POS system

Description du poste

Lowe’s is seeking a Customer Service/Front End Associate to help customers find products, demonstrate features, and complete transactions in a fast-paced retail setting. You will assist shoppers, process sales and returns, and help ensure store security and cleanliness.

The role emphasizes guiding customers through projects, maintaining accuracy with checkout operations, and supporting team members with ongoing training and safe work practices.