Head Cashier: Customer Service Leader

Lowe's Companies, Inc.; Kansas; On-site; USD 25,000 - 35,000; Full time

Job summary

Lowe's Companies, Inc. is seeking a front-end associate in Kansas to provide SMART customer service, assist customers with locating and loading merchandise, and guide them through projects.

The role requires cashier duties, price checks, and accurate handling of transactions in a busy retail environment. Responsibilities include opening and stocking registers, maintaining safety and housekeeping standards, and supporting the front-end team with occasional training and coaching of colleagues.

Qualifications

• High school diploma or GED or equivalent years of experience.
• Less than 1 Year Experience using a computer.
• Less than 1 Year Experience using common retail technology.
• 1 Year Retail experience as a cashier.
• Ability to obtain sales related licensure or registration as may be required by law.

Responsibilities

• Provides SMART customer service at all times through Lowe's customer service policies.
• Seeks out customers to understand needs and assists in locating, demonstrating, selecting, carrying, and loading merchandise.
• Listens to and responds to customer and employee questions and guides them through projects.
• Communicates information to customers regarding stock, special order merchandise, feature benefits, application, and warranty information.
• Coaches, develops, provides feedback, and trains associates in departmental duties or sales opportunities.
• Uses a cash register to process sales transactions, returns, and refunds according to company guidelines.
• Removes security tags, verifies product information, and bags merchandise for customers.
• Inspects returned merchandise for damages.
• Looks up product information and competitor prices for price matching.
• Records store items used on the store use lists and performs daily reconciliation duties.

Skills

Customer service

Cashier

Retail technology

Sales skills

Education

High school diploma or GED

Tools

Cash register

CCTV surveillance system

Job description

Lowe's Companies, Inc. is seeking a front-end associate in Kansas to provide SMART customer service, assist customers with locating and loading merchandise, and guide them through projects.

The role requires cashier duties, price checks, and accurate handling of transactions in a busy retail environment. Responsibilities include opening and stocking registers, maintaining safety and housekeeping standards, and supporting the front-end team with occasional training and coaching of colleagues.