Home Delivered Meals Operations Lead

Goddard Riverside Community Center; New York (NY); On-site; USD 66,000 - 68,000; Full time

Job summary

Goddard Riverside Community Center is seeking a Home Delivered Meals Coordinator in New York, NY to enhance engagement and satisfaction of homebound members. You will oversee the Food and Nutrition Department West Delivery Team and coordinate daily delivery operations.

The role requires leadership, data review, and strong communication. A high school diploma plus two years managing large teams are required; bilingual English/Spanish is a plus. Some evenings and holiday work are expected.

Qualifications

• A High School Diploma or GED and 2 years of relevant experience managing large teams.
• Proficient in Microsoft Word, Excel, Outlook and Publisher.
• Experience with Peerplace a plus
• CPR certified and AED/first Aid Certified or willing to attend both trainings
• Bilingual English/Spanish is a plus.
• Required to work the occasional evening as per program need.
• Required to work on Thanksgiving and Christmas

Responsibilities

• Supervise Food and Nutrition Department West Delivery Team
• Responsible for submitting invoices and other vendor documentation into the accounting system
• Manages and coordinates all day to day delivery operations
• Ensure that policy changes are documented and communicated thoroughly
• Keep accurate records of all Meals on Wheels clients
• Prepares and sources HDM data by compiling and sorting information, establishing entry priorities
• Responsible for gathering information related to incidents and auto accidents and reporting these to the internal incident review committee
• Review, monitor, and maintain data for the Food and Nutrition Department
• Recommend, implement, schedule, and promote wellness for homebound members
• Suggest mechanisms including surveys, and other ways for communicating with, and receiving feedback from the homebound members
• Identify, cultivate, and strengthen existing and new relationships with members
• Attend external meetings, programs, and events to strengthen knowledge pertinent to the needs of the members
• Coordinates all areas of vehicle maintenance, which will include, but is not limited to, refueling, repairs, weekly inspections, and monthly washing
• Communicate with team members on changes within the department
• Attend all staff training and meetings
• Monitors and controls expenditures and maintains assigned budget
• Perform other duties as directed and as needed

Skills

People management

Data analysis

Communication skills

Organizational skills

Bilingual (English is plus)

Education

High School Diploma or GED

Tools

Microsoft Word

Excel

Outlook

Publisher

Job description

Goddard Riverside Community Center is seeking a Home Delivered Meals Coordinator in New York, NY to enhance engagement and satisfaction of homebound members. You will oversee the Food and Nutrition Department West Delivery Team and coordinate daily delivery operations.

The role requires leadership, data review, and strong communication. A high school diploma plus two years managing large teams are required; bilingual English/Spanish is a plus. Some evenings and holiday work are expected.