Home Delivered Meals Manager

Goddard Riverside Community Center; New York (NY); On-site; USD 66,000 - 68,000; Full time

Job summary

Goddard Riverside Community Center is seeking a Home Delivered Meals Coordinator in New York, NY to enhance engagement and satisfaction of homebound members. You will oversee the Food and Nutrition Department West Delivery Team and coordinate daily delivery operations.

The role requires leadership, data review, and strong communication. A high school diploma plus two years managing large teams are required; bilingual English/Spanish is a plus. Some evenings and holiday work are expected.

Qualifications

• A High School Diploma or GED and 2 years of relevant experience managing large teams.
• Proficient in Microsoft Word, Excel, Outlook and Publisher.
• Experience with Peerplace a plus
• CPR certified and AED/first Aid Certified or willing to attend both trainings
• Bilingual English/Spanish is a plus.
• Required to work the occasional evening as per program need.
• Required to work on Thanksgiving and Christmas

Responsibilities

• Supervise Food and Nutrition Department West Delivery Team
• Responsible for submitting invoices and other vendor documentation into the accounting system
• Manages and coordinates all day to day delivery operations
• Ensure that policy changes are documented and communicated thoroughly
• Keep accurate records of all Meals on Wheels clients
• Prepares and sources HDM data by compiling and sorting information, establishing entry priorities
• Responsible for gathering information related to incidents and auto accidents and reporting these to the internal incident review committee
• Review, monitor, and maintain data for the Food and Nutrition Department
• Recommend, implement, schedule, and promote wellness for homebound members
• Suggest mechanisms including surveys, and other ways for communicating with, and receiving feedback from the homebound members
• Identify, cultivate, and strengthen existing and new relationships with members
• Attend external meetings, programs, and events to strengthen knowledge pertinent to the needs of the members
• Coordinates all areas of vehicle maintenance, which will include, but is not limited to, refueling, repairs, weekly inspections, and monthly washing
• Communicate with team members on changes within the department
• Attend all staff training and meetings
• Monitors and controls expenditures and maintains assigned budget
• Perform other duties as directed and as needed

Skills

People management

Data analysis

Communication skills

Organizational skills

Bilingual (English is plus)

Education

High School Diploma or GED

Tools

Microsoft Word

Excel

Outlook

Publisher

Job description

Job Details

Job Location: Home Delivered Meals - New York, NY 10024

Position Type: Full Time

Salary Range: $66,300.00 - $68,000.00

SalaryIntro/Program Description: Our vibrant Older Adult Center/Home Delivered Meals helps older members of the community live life to the fullest by providing case management, support services and activities to more than 3,000 center members. Birthdays, holiday parties and other social events strengthen the sense of community. Our hot lunches provide vital nutrition support at an affordable price. Our older adults are actively involved in the center, so services and activities reflect their needs and interests.

Purpose of Position

Under the supervision of the Aging Services Program Director, the Home Delivered Meals Coordinator focuses on the engagement and satisfaction of the homebound members. The Home Delivered Meals Coordinator has oversight of the Food and Nutrition Department West Delivery Team.

Salary Range: $66,300- $68,000

Roles, Responsibilities, and Essential Duties

• Experience and success working in partnership with an aging community, local residents and community organizations.
• Experience in reviewing and evaluating data
• Success at managing a wide array of tasks and projects and an ability to thrive in a fast-paced work environment.
• Experience with and interest in working with an aging population.
• Excellent verbal and written communication skills.
• Ability to work well with a diverse group of staff.
• Excellent organization and planning skills.

Education/Skills/Experience

• A High School Diploma or GED and 2 years of relevant experience managing large teams.
• Proficient in Microsoft Word, Excel, Outlook and Publisher.
• Experience with Peerplace a plus
• CPR certified and AED/first Aid Certified or be willing to attend both trainings
• Bilingual English/Spanish is a plus.
• Required to work the occasional evening as per program need.
• Required to work on Thanksgiving and Christmas

Primary Duties

• Supervise Food and Nutrition Department West Delivery Team
• Responsible for submitting invoices and other vendor documentation into the accounting system
• Manages and coordinates all day to day delivery operations.
• Ensure that policy changes are documented and communicated thoroughly
• Keep accurate records of all Meals on Wheels clients.
• Prepares and sources HDM data by compiling and sorting information, establishing entry priorities.
• Responsible for gathering information related to incidents and auto accidents and reporting these to the internal incident review committee
• Review, monitor, and maintain data for the Food and Nutrition Department.
• Recommend, implement, schedule, and promote wellness for homebound members.
• Suggest mechanisms including surveys, and other ways for communicating with, and receiving feedback from the homebound members.
• Identify, cultivate, and strengthen existing and new relationships with members.
• Attend external meetings, programs, and events to strengthen knowledge pertinent to the needs of the members.
• Coordinates all areas of vehicle maintenance, which will include, but is not limited to, refueling, repairs, weekly inspections, and monthly washing.
• Communicate with team members on changes within the department.
• Attend all staff training and meetings.
• Monitors and controls expenditures and maintains assigned budget.
• Perform other duties as directed and as needed.

Work Environment:(indoor/outdoor)

The intent of this job description is to provide a representative summary of duties and responsibilities that will be required of this position and title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job related task other than those specifically presented in this description. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.