HDD Territory Manager: Field Sales & Training

Digital Control Inc.; United States; Remote; USD 70,000 - 90,000; Full time

Benefits offered by this job

Quarterly bonuses

Professional Development

Wellness Program

Generous PTO package

Pension contribution

Parental leave

Profit sharing bonuses

Job summary

Digital Control Inc. is seeking a highly skilled HDD specialist to join our team in Poland, with travel across Eastern Europe. The role requires strong Polish and English language skills, a background in sales/support, and deep knowledge of trenchless technology.

You will train dealers, conduct presentations, and help grow the regional customer base. Ideal candidates hold a bachelor’s degree or equivalent, with 2+ years in customer service or field sales and at least 5 years in the trenchless

Qualifications

• Polish and English language proficiency.
• Bachelor’s degree or equivalent.
• Minimum 2 years in Customer Service or outside/field sales.
• Minimum 5 years of trenchless technology knowledge required.

Responsibilities

• Manage relationships with dealers and customers, providing training, technical support, and outstanding customer service.
• Propose and execute effective marketing strategies that grow sales in the territory.
• Provide feedback to the product team on field issues and customer requirements.
• Give professional presentations, demos, trainings, classes, and tradeshow talks.
• Perform field testing and troubleshooting on new/enhanced products and provide direct feedback.
• Work with dealers to develop the territory customer base and ensure staff can support/sell products.
• Handle customer service calls, questions, and general troubleshooting issues.
• Coordinate equipment repair and loaner equipment.

Skills

Polish language

English language

Sales experience

Customer service

Negotiation

Presentation skills

Troubleshooting

Critical thinking

Training

Education

Bachelor’s degree or equivalent

Tools

CRM software

ERP system

Job description

Digital Control Inc. is seeking a highly skilled HDD specialist to join our team in Poland, with travel across Eastern Europe. The role requires strong Polish and English language skills, a background in sales/support, and deep knowledge of trenchless technology.

You will train dealers, conduct presentations, and help grow the regional customer base. Ideal candidates hold a bachelor’s degree or equivalent, with 2+ years in customer service or field sales and at least 5 years in the trenchless