HCVP QA Leader: Compliance & Process Excellence

Virginia Housing Development Authority; Glen Allen (VA); On-site; USD 95,000 - 128,000; Full time

Job summary

Virginia Housing Development Authority seeks a HCVP Quality Assurance Manager to design, implement, and oversee statewide QA for Housing Choice Voucher and Project-Based Voucher programs. The role drives policy, review methodologies, and compliance with HUD and Virginia Housing standards.

You will manage QA staff, coordinate with LHAs and program teams, and ensure timely corrective actions, performance reporting, and adherence to regulatory requirements nationwide.

Qualifications

• Bachelor’s degree in a related field preferred or equivalent, relevant work experience.
• Progressive experience in HCV Program compliance (5+ preferred).
• Ability to interpret and apply HCVP federal regulations and program requirements.
• Strong knowledge of Fair Housing, Section 504 laws and reasonable accommodation requirements.
• Experience using and navigating HCV program-related systems and software.
• Ability to effectively prioritize competing responsibilities, manage multiple projects, and meet critical deadlines.
• Strong understanding of customer service principles and best practices.
• Demonstrated ability to analyze program performance, identify compliance risks, and implement corrective solutions.
• Experience leading process improvement initiatives and change management efforts.
• Strong attention to detail and commitment to accuracy.

Responsibilities

• Design and implement statewide quality assurance strategies for HCV and PBV programs.
• Lead Quality Control staff and oversee corrective actions and reporting.
• Partner with LHAs and program staff to ensure compliance with HUD requirements and Virginia Housing policies.

Skills

HCVP compliance

Regulatory knowledge

Fair Housing

Section 504

HCV systems

Prioritization & multitasking

Customer service

Performance analysis

Process improvement

Team leadership

Education

Bachelor's degree in related field

Job description

Virginia Housing Development Authority seeks a HCVP Quality Assurance Manager to design, implement, and oversee statewide QA for Housing Choice Voucher and Project-Based Voucher programs. The role drives policy, review methodologies, and compliance with HUD and Virginia Housing standards.

You will manage QA staff, coordinate with LHAs and program teams, and ensure timely corrective actions, performance reporting, and adherence to regulatory requirements nationwide.