HCVP QA Leader — Statewide Compliance & Strategy

Virginia Housing; Glen Allen (VA); On-site; USD 95,000 - 128,000; Full time

Job summary

Virginia Housing is seeking a HCVP Quality Assurance Manager to design and oversee the statewide QA and compliance review strategy for HCVP and PBV programs administered through LHAs. The role leads QA policy development, review methodologies, and staff management to uphold HUD requirements and Virginia Housing policies.

The ideal candidate will have 5+ years in HCV program compliance, strong knowledge of Fair Housing and 504 accommodations, and proven ability to manage multiple priorities with

Qualifications

• Bachelor’s degree preferred or equivalent experience.
• 5+ years progressive experience in HCV program compliance.
• Ability to interpret and apply HCVP federal regulations and program requirements.
• Strong knowledge of Fair Housing, Section 504 laws and reasonable accommodation requirements.
• Experience using and navigating HCV program-related systems and software.
• Ability to prioritize competing responsibilities and manage multiple projects to meet deadlines.
• Strong customer service principles and best practices.
• Experience leading process improvement initiatives and change management.

Responsibilities

• Lead statewide quality assurance strategy and develop policies and procedures.
• Oversee compliance review methodologies to ensure HUD and Virginia Housing standards are met.
• Manage Quality Control staff, set quality standards, and oversee corrective actions.
• Prepare reports for leadership and collaborate with program staff and LHAs.
• Ensure nationwide consistency and continuous improvement of quality and compliance.

Skills

HCV Program compliance

Leadership

Project management

Customer service

Quality assurance

Process improvement

Attention to detail

Education

Bachelor’s degree

Tools

HCV systems

Job description

Virginia Housing is seeking a HCVP Quality Assurance Manager to design and oversee the statewide QA and compliance review strategy for HCVP and PBV programs administered through LHAs. The role leads QA policy development, review methodologies, and staff management to uphold HUD requirements and Virginia Housing policies.

The ideal candidate will have 5+ years in HCV program compliance, strong knowledge of Fair Housing and 504 accommodations, and proven ability to manage multiple priorities with