HCV Eligibility & Landlord Relations Specialist

Middletown Housing Authority; Middletown (CT); On-site; USD 38,000 - 49,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid vacation leave and sick leave

Job summary

The Middletown Housing Authority seeks a Housing Program Specialist to facilitate landlord relationships, assist applicants, and administer HCV eligibility under HUD guidelines. The role emphasizes accurate records, compliance, and timely processing of certifications and leases.

Responsibilities include landlord outreach, intake support, and coordinating inspections and HAP contract activities, with a focus on quality service and program integrity.

Qualifications

• High school diploma or equivalent required.
• Associate's or Bachelor's degree preferred (or equivalent).
• 1–2 years of customer service or housing program experience preferred.

Responsibilities

• Serve as primary contact for landlords in Housing Authority programs.
• Administer the HCV waiting list and eligibility determinations.
• Assist applicants with forms and documentation and navigate program requirements.
• Maintain accurate records and support audits and reporting.
• Coordinate data entry and use housing management software.

Skills

Customer service

Landlord relations

Communication

Education

High school diploma or equivalent

Associate's or Bachelor's degree preferred

Tools

PHA-Web

Housing management software

Job description

The Middletown Housing Authority seeks a Housing Program Specialist to facilitate landlord relationships, assist applicants, and administer HCV eligibility under HUD guidelines. The role emphasizes accurate records, compliance, and timely processing of certifications and leases.

Responsibilities include landlord outreach, intake support, and coordinating inspections and HAP contract activities, with a focus on quality service and program integrity.