Hawaii Front Desk: Guest Experience Agent

Hyatt Hotels Corporation; Orlando (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Hyatt Hotels Corporation in Orlando is seeking a Front Office Associate to greet guests, handle the guest registration, and communicate hotel services and promotions. This highly visible role places you at the face of Hyatt, delivering friendly, efficient service in a fast-paced resort environment.

You’ll engage in casual conversations, process payments, respond to guest inquiries, and contribute to creating memorable stays for every guest.

Qualifications

• Strong customer service orientation and guest focus.
• Clear verbal and written communication.
• Ability to stay calm and professional in busy moments.

Responsibilities

• Greet guests and manage the guest registration process.
• Communicate hotel services and promotions to guests.
• Process payments and respond to guest inquiries.
• Be the face of Hyatt and contribute to memorable stays.

Skills

Customer service

Communication skills

Guest interaction

Job description

Hyatt Hotels Corporation in Orlando is seeking a Front Office Associate to greet guests, handle the guest registration, and communicate hotel services and promotions. This highly visible role places you at the face of Hyatt, delivering friendly, efficient service in a fast-paced resort environment.

You’ll engage in casual conversations, process payments, respond to guest inquiries, and contribute to creating memorable stays for every guest.