Aloha Front Desk Associate: Guest Experience Pro

Outrigger Hotels Hawaii; Kapalua (HI); On-site; USD 2,970,000 - 4,230,000; Full time

Benefits offered by this job

Health Insurance

401K

Paid Holidays

Discounted hotel rates

Career growth opportunities

Job summary

OUTRIGGER Resorts & Hotels in Hawaii is seeking staff to welcome guests and support front desk operations. You will handle registration, phone inquiries, mail, reports, monetary transactions, and assist guests with check-ins and check-outs.

The role requires a strong service mindset, flexibility in work days and shifts, and the ability to work well with others in a friendly, aloha-centered environment.

Responsibilities

• Exemplifies the image of "Aloha" while assisting guests in accordance with Outrigger policies and procedures.
• Handles registration, phone calls, mail distribution, reports, monetary transactions, check-in/check-out and provides general information.
• Must be able to work flexible days and shifts and have a strong service oriented attitude and able to work well with others.

Job description

OUTRIGGER Resorts & Hotels in Hawaii is seeking staff to welcome guests and support front desk operations. You will handle registration, phone inquiries, mail, reports, monetary transactions, and assist guests with check-ins and check-outs.

The role requires a strong service mindset, flexibility in work days and shifts, and the ability to work well with others in a friendly, aloha-centered environment.