Hardware Technician Level 1 at Vanquish Inc. Columbia, MD

Comunidade Metodista; Columbia (MD); On-site; USD 55,000 - 72,000; Full time

Benefits offered by this job

Health Plan

401k, 6% Match, Immediately Vested

3 Weeks Paid Leave

11 Federal Holidays

Life and Disability Insurance

Short Term and Long Term Disabilities

Job summary

Vanquish Inc. in Columbia, MD is hiring a Hardware Technician Level 1 (IT Field Support Specialist) to install, troubleshoot, and maintain computer hardware across multiple sites. You will perform site surveys, manage installation schedules, and train end users on hardware usage.

Required is a High School diploma or GED with 0–2 years of experience and 8570 Certification; Security+ is a plus. Valid driver’s license and ability to lift up to 50 pounds are also needed.

Qualifications

• High School diploma or GED with 0-2 years of relevant experience and 8570 Certification.
• AA or BS in a technical field may substitute for years of experience.
• Proficiency installing Windows OS, applications, antivirus, and patches.

Responsibilities

• Conduct site surveys to assess configurations and user requirements.
• Install, configure, and maintain workstations, printers, and peripherals.
• Troubleshoot hardware, software, and network issues on-site and remotely.
• Document changes with site drawings and maintain cabling and telecom systems.
• Provide end-user training on hardware usage and safety.

Skills

Hardware installation

Troubleshooting

Windows OS setup

Active Directory

Remote support

Documentation

Education

High School diploma or GED

8570 Certification

AA/BS in technical field may substitute

Tools

Microsoft Office Suite

Fiber optic & cabling

Peripheral devices setup

Job description

Hardware Technician Level 1
Location: Columbia, MD
Clearance Required: None
Compensation Range: $55,000 - $72,000

Position Overview

We are seeking a Hardware Technician Level 1 (IT Field Support Specialist) to join our team. In this role, you will be responsible for supporting, troubleshooting, and maintaining computer systems, peripherals, and related equipment across multiple sites. This is a hands-on position that involves site surveys, installations, and providing end-user training and support.

This position requires a proactive problem-solver with strong technical skills, attention to detail, and the ability to work independently while supporting mission-critical systems.

About Vanquish

Vanquish Inc. provides technology consulting services and managed services to government organizations. Our team consists of experienced professionals with a proven track record of success in delivering innovative solutions to meet our client's needs. We cultivate the right people, skills and technologies to help organizations solve and conquer their technological challenges.

Responsibilities

• Conduct site surveys to assess and document current site configurations and user requirements.

• Analyze existing requirements and prepare specifications for hardware acquisitions.

• Develop and manage hardware installation schedules.

• Document configuration changes with accurate site drawings.

• Install, configure, and maintain computer workstations, printers, peripherals, and teleconferencing equipment, including associated cabling.

• Troubleshoot, repair, and test hardware, software, and communication systems.

• Provide training to site personnel on proper hardware usage.

• Maintain government and/or vendor-manufactured fiber optic, Ethernet cables, and telephone systems.

• Provide remote and on-site technical support to end users.

Requirements

• Education/Experience:

  • High School diploma/GED and 0-2 years of relevant experience with 8570 Certification (Security+ preferred).

  • An AA or BS in a technical field may substitute for years of experience.

• Technical Skills:

  • Strong ability to install, repair, and troubleshoot computer hardware and peripherals.

  • Proficient in installing Windows OS, applications, antivirus software, and patches.

  • Familiarity with Active Directory security and policies.

  • Expertise in Microsoft Office Suite (Word, Excel, PowerPoint, Access).

  • Ability to interpret technical manuals and schematics.

  • Skilled at remote user support and issue resolution.

• Other Requirements:

  • Must hold a valid driver's license with an acceptable driving record.

  • Ability to lift up to 50 pounds and operate a company vehicle.

  • Willingness to perform physical tasks such as lifting, kneeling, crawling, and working in tight spaces.

  • Availability to work an 8-hour shift between 6:00 AM - 6:00 PM , as scheduled by management.

Additional Information

• New hires will complete a 2-week training program .

• This position involves significant hands-on technical work and occasional travel to different sites.

Compensation and Benefits

• Health Plan for Medical, Dental and Vision
• 401k, 6% Match, Immediately Vested
• 3 Weeks Paid Leave
• 11 Federal Holidays
• Life and Disability Insurance
• Short Term and Long Term Disabilities