Hardware Technician 1 - Video IT Field Support Specialist (Cleared)

SCD Information Technology; Columbia (MD); On-site; USD 59,000 - 63,000; Full time

Benefits offered by this job

Health benefits

401(k) contribution

Paid time off

Job summary

SCD Information Technology seeks Hardware Technician 1 for Video IT Field Support Specialist (Cleared) in Columbia, MD. Role includes hardware installation, troubleshooting, site surveys, and user training on IT cabling, telecom, and conferencing systems.

Minimum HS diploma with 0–2 years' experience; active TS/SCI with polygraph required to start. Security+ preferred; physical duties include lifting up to 50 lbs and driving a company vehicle.

Qualifications

• Active TS/SCI clearance with current polygraph required to start.
• High school diploma or GED with 0–2 years of experience.
• 8570 Certification: Security+ preferred; AA or BS in a technical field may substitute for experience.
• Must be able to lift up to 50 pounds and drive a company vehicle.

Responsibilities

• Conduct site surveys and document current site configuration and user requirements.
• Analyze requirements and prepare hardware acquisition specifications.
• Develop hardware installation schedules and project plans.
• Prepare drawings documenting site configuration changes.
• Install and configure computer workstations, printers, and teleconferencing equipment and related cabling.
• Train site personnel in proper use of hardware.
• Troubleshoot, repair, and test workstations, printers, peripherals, and teleconferencing gear.
• Maintain fiber optic/Ethernet cables and telephone systems.
• Maintain security and compliance with government/vendor standards.

Skills

Hardware installation

Troubleshooting

Site surveys

System testing

User training

Education

High school diploma or GED

Tools

Windows installation

Antivirus software

Software patches

Job description

Hardware Technician 1 - Video IT Field Support Specialist (Cleared)

• Columbia, MD

Hardware Technician 1 – Video IT Field Support Specialist (Cleared)

Columbia, MD

REQUIRES anACTIVE TOP SECRET/SCI Clearance with Polygraph to Start

SCD Information Technology (SCDIT) is seeking skilled Hardware Technicians level 1 to fill several Video IT Field Support Specialist openings. The ideal candidates are highly skilled in installing, repairing and troubleshooting computer hardware and peripherals and well-versed in installing windows, software, applications, antivirus and patches to support a technology support contract which encompasses support in the areas of IT cabling, Telecommunications, Computer Hardware, Computer Software, and Help Desk within the DMV.

Responsibilities:

• Conducts sites surveys; assesses and documents current site configuration and user requirements.


• Analyzes existing requirements and prepares specifications for hardware acquisitions.


• Develops hardware installation schedules.


• Prepares drawings documenting configuration changes at each site.


• Prepares site installation.


• Configures computers, communications devices and peripheral equipment.


• Trains site personnel in proper use of hardware.


• Troubleshoot, repair, and test computer workstations, printers, peripherals, and teleconferencing equipment.


• Install and configure computer workstations, printers, peripherals, and teleconferencing equipment and associated cabling.


• Maintain government and/or vendor-manufactured fiber optic/Ethernet cables & telephone systems.

Requirements:

• An active TS/SCI security clearance with a current polygraph is required to start.


• Minimum education and experience level: High school/GED and zero (0) to two (2) years of experience AND


• 8570 Certification: Preferred Security +. Will accept an AA or BS in a technical field as a substitute for years of experience.


• Must be able to lift up to 50 pounds and able to drive a company vehicle. The usual and customary methods of performing the job's functions require the following physical demands: significant lifting, carrying, pushing, and/or pulling; some stooping, kneeling, crouching, and/or crawling; periodic work in tight areas.

Salary Range:$59,000 - $63,000

The SCD Information Technology pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Our approach to crafting offers considers various factors to establish an equitable and competitive compensation package. These considerations include, but are not limited to, the extent and intricacy of the role’s responsibilities, the candidate’s educational background, their work experience, and the specific competencies crucial for success in the role.

In addition to a competitive salary, we provide a comprehensive Total Rewards package that includes major medical benefits, dental and vision coverage, a 401(k)-contribution plan, holiday and personal time off, professional development training and certification benefits, health and wellness initiatives, and more.

At SCD Information Technology, we are committed to providing equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.