Infrastructure Technician

Summit 7 Systems; Huntsville (AL); On-site; USD 40,000 - 45,000; Full time

Benefits offered by this job

Excellent health benefits

Dental benefits

Vision benefits

401k with company matching

10 days vacation

7 days sick time

Bonuses and salary increase potential

Job summary

Summit 7 Systems is seeking an Infrastructure Technician in Huntsville, AL to join our Hardware team. You will manage hardware lifecycle, asset and inventory, and work with customer endpoints.

Responsibilities include configuring, sanitizing, and disposition of devices, maintaining accurate inventories, and supporting the Infrastructure Team with remediation efforts. A background in IT and security concepts is preferred.

Qualifications

• Two (2) years of IT or related experience.
• Security+ CE Certification or IAT Level 2 equivalent; must obtain within 30 days if not on hire.
• Administrative skills across Windows, Mac OS, Linux, Android, iPhone OS.
• Proficient in Mobile Device Management (MDM).
• Excellent customer communication in high-stress situations.
• U.S. citizen, able to pass background check.

Responsibilities

• Inventorying and configuring Summit 7 Systems and customer endpoints.
• Sanitizing devices for reuse and documenting it.
• Disposing retired devices properly.
• Maintain accurate asset inventory for Summit 7 Systems and customers.
• Maintain relationships with customer IT POCs and personnel.
• Set up hardware for configuration and shipment.

Skills

IT experience

Strong communication

Independent worker

Problem solving

Security+ CE

Tools

MDM

RMM Tools

Azure

PowerShell

Windows

MacOS

Linux

Job description

Position Title: Infrastructure Technician

Clearance: Desired, not required

Location: Huntsville, AL

Salary*: $40,000 - $45,000*

*Dependent upon qualifications

Summit 7 is here to rise above the ordinary.The work we do here goes far beyond day-to-day projects - it further protects the US defense industrial base from cyber threats, fosters thought leadership, and creates growth opportunities.Our support staff, sales team and technicians are all coming together to make a difference. We also recognize that you're a person with life beyond work, that's why we invest in meaningful health and welfare benefits such as:

• Excellent health benefits from BCBS
• Smile brighter with Ameritas dental benefits
• See into the future with our luxurious VSP vision benefits
• Prepare for the long-haul courtesy of our 401k with company matching
• 10 days' vacation, 7 days sick time
• Bonuses and salary increase potential via our certifications plan

We do cool work here, defying expectations by simply being who we are - each of us makes an impact.

Position Summary

We are seeking a motivated person with some technical background to join our Hardware team as an Infrastructure Technician. You will play a pivotal role in the hardware lifecycle and asset and inventory management for Summit 7 Systems and its customers.

Duties and Responsibilities

• Inventorying, configuring, handling and setting up Summit 7 Systems and customer endpoints.
• Sanitizing devices for reuse, and properly documenting sanitization of devices.
• Ensuring proper disposition of retired devices.
• Maintaining accurate asset inventory for Summit 7 Systems and customers.
• Maintaining excellent working relationships with customer IT POCs and personnel.
• Unboxing and setting up hardware to be configured.
• Boxing and preparing for shipment of hardware.
• Assist Infrastructure Team with vulnerability remediations, communication campaigns, tool migrations, and any other tasks as needed.
• Other job duties as assigned.

Job Specifications

Required

• Two (2) years of IT or related experience, or a combination of education and experience.
• Security+ CE Certification or IAT Level 2 equivalent - If not in possession at time of hiring, must obtain within 30 days of start date.
• Administrative skills in several operating systems, such as Windows, Mac OS, Linux, Android, and iPhone OS
• Proficient in Mobile Device Management (MDM).
• Strong customer communication skills, with the ability to communicate clearly with customers and technical personnel in high-stress situations.
• Ability to work independently and a strong desire for personal and professional development.
• Ability to identify and evaluate trends in industry best practices and policies.
• U.S. citizen with the ability to pass an extensive background check.

Optional / Desired

• Basic networking, supporting, and monitoring Firewalls, Switches, WAPS, endpoints, servers, etc.
• Administrative experience with Remote Monitoring and Management (RMM) Tools
• Administrative understanding of cloud technologies such as Azure
• Basic Microsoft, CompTIA, and/or Cisco certifications etc.
• MD-102,
• Server+,
• Network+,
• Experience supporting VDI environments.
• Experience Managing SQL
• Experience with Microsoft Power tools
• Experience with vulnerability management
• Scripting, PowerShell, CLI, etc.

Export Control Notice

This position may involve access to information subject to U.S. export control laws, including the International Traffic in Arms Regulations (ITAR) or the Export Administration Regulations (EAR). Qualified applicants will be considered regardless of national origin or immigration status. If a candidate does not meet the definition of a "U.S. Person" (as defined in 22 CFR § 120.15), the company will assess whether an export license is required. If a license is required, any offer of employment will be contingent upon the candidate's eligibility for, and the company's ability to obtain, such a license in accordance with U.S. law. A "U.S. Person" includes U.S. citizens, lawful permanent residents, asylees, and refugees.

Summit 7 Systems is an equal opportunity/ affirmative action employer and an alcohol and drug free workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Summit 7 Systems requires background checks. Any offer of employment is contingent upon the results of a reference/background check. We are a drug and alcohol-free workplace and require pre-employment drug screening.