Hardware & Network Support Technician

INSPYR Solutions; Manassas (VA); On-site; USD 27,552 - 30,307; Full time

Benefits offered by this job

Comprehensive medical benefits

Competitive pay

401(k) retirement plan

Job summary

A national technology solutions provider is seeking a Technical Support Technician in Manassas, VA. Your primary responsibilities will include resolving hardware and network-related issues, autonomously managing and documenting tickets. We require someone with over a year of relevant experience and strong communication skills. The role offers compensation ranging from $20 to $22 per hour and comprehensive benefits.

Qualifications

• 1+ years of relevant experience in a technical support or IT-related role focused on hardware and/or network issues.
• Strong communication and problem-solving skills.
• Ability to independently resolve tickets and follow SOPs.

Responsibilities

• Resolve critical tickets related to hardware and network-related issues.
• Autonomously triage, resolve, and document tickets according to set processes.
• Ensure timely, accurate, and effective resolutions.

Skills

Technical support experience

Communication skills

Problem-solving skills

Basic IT knowledge

Job description

A national technology solutions provider is seeking a Technical Support Technician in Manassas, VA. Your primary responsibilities will include resolving hardware and network-related issues, autonomously managing and documenting tickets. We require someone with over a year of relevant experience and strong communication skills. The role offers compensation ranging from $20 to $22 per hour and comprehensive benefits.