Data Center Field Technician – Hardware & Networking

Apex Systems; Ashburn (VA); Hybrid; USD 45,000 - 65,000; Full time

Job summary

A technology solutions provider is seeking a Field Service Technical Support specialist in Ashburn, VA. The role involves resolving hardware and software issues for HPE customers, requiring 3-5 years of relevant technical experience, strong mechanical aptitude, and effective communication skills. Candidates must have a valid driver's license, reliable transportation, and be willing to travel. This position offers reimbursement for mileage and requires flexible working hours, including weekends.

Qualifications

• 3-5 years of technical experience in IT infrastructure.
• Basic understanding of storage theory, server layout, and network concepts.
• Ability to follow procedures using ESD best practices.

Responsibilities

• Analyze and resolve IT infrastructure issues including servers and storage.
• Provide installation and break/fix support for hardware.
• Document daily activities and maintain organized work records.

Skills

Mechanical aptitude

Teamwork and interpersonal skills

Professional written and verbal communication

Familiarity with computer applications

Ability to lift up to 40 lbs

Education

Associate’s Degree or equivalent

Tools

Manual and power hand tools

Pallet jack

Job description

A technology solutions provider is seeking a Field Service Technical Support specialist in Ashburn, VA. The role involves resolving hardware and software issues for HPE customers, requiring 3-5 years of relevant technical experience, strong mechanical aptitude, and effective communication skills. Candidates must have a valid driver's license, reliable transportation, and be willing to travel. This position offers reimbursement for mileage and requires flexible working hours, including weekends.