Hardware IT Technician: Inventory, Imaging & On-site Support

Netfor, Inc.; Indianapolis (IN); On-site; USD 42,000 - 64,000; Full time

Job summary

Netfor, Inc. is seeking an IT support specialist to assist the Marathon Health Indianapolis location. The role involves imaging and shipping equipment, managing IT inventory, and providing in-person and remote desktop support for employees.

You will handle AV support, ticket management, and documentation while ensuring adherence to IT policies, HIPAA, and security guidelines. E-Verify participation and visa sponsorship restrictions apply.

Qualifications

• Associates or Bachelors degree in IT or related field, or equivalent experience.
• Imaging computers and supporting Windows/macOS environments.
• Experience with Active Directory and Microsoft 365.
• Basic networking and telephony skills preferred.

Responsibilities

• Image and ship laptops/desktops to teammates.
• Manage all IT inventory at the Indianapolis location, including auditing and shipping/receiving.

Skills

Time management

Prioritization

Independent work

Problem solving

Communication

Customer service

Documentation

Attention to detail

Inventory audits

Documentation ownership

Task prioritization

Education

Associate's or Bachelor's degree in IT or related field

Tools

Imaging computers

Windows support

macOS support

Active Directory

Microsoft 365

MDM (Mobile Device Management)

Networking basics

Telephony support

Job description

Netfor, Inc. is seeking an IT support specialist to assist the Marathon Health Indianapolis location. The role involves imaging and shipping equipment, managing IT inventory, and providing in-person and remote desktop support for employees.

You will handle AV support, ticket management, and documentation while ensuring adherence to IT policies, HIPAA, and security guidelines. E-Verify participation and visa sponsorship restrictions apply.