Hardware & Inventory Support Technician

Astreya; Mountain View (WY); On-site; USD 23,000 - 37,000; Full time

Job summary

Astreya is seeking a Hardware Support Technician I to manage procurement, inventory, asset control, and logistics for pre-market consumer electronics. You will assist with hardware/software reworks, imaging, and firmware updates while supporting events and resolving tickets.

The role requires IT fluency, strong organizational skills, and the ability to work in a fast-paced environment. Travel for events is expected as needed.

Qualifications

• High school diploma or GED, 0–2 years’ related experience or training, or equivalent education/experience.
• IT savvy and interested in new technologies.
• Knowledgeable about inventory and comfortable in an IT inventory environment.
• Capable of following technical instructions to flash drives, image devices and re-write hardware IDs.
• Excellent communicator in both written and verbal English.
• Ability to work in a team.
• Ability to excel in a fast paced work environment.
• Ability to learn new things and adapt quickly.
• Strong organization skills and ability to identify steps to achieve objectives.

Responsibilities

• Assist with inventory and asset management including receipt and disposition of hardware.
• Document all defects of pre-mass production hardware and/or software.
• Help perform hardware reworks (e.g., swapping out boards/chips, removing write-protect screws).
• Help perform software reworks (e.g., imaging devices to different builds; wipe data, rewrite system hardware IDs).
• Assist with servo flashing, firmware upgrade, flashing unsigned images.
• Helps in resolving support tickets on device issues.
• Help provide technical support during events (travel often required).
• Other duties as required. This list is not meant to be comprehensive.

Skills

GED/HS Diploma

IT savvy

Inventory management

Imaging hardware

Firmware flashing

English communication

Team player

Adapt to fast-paced

Organizational skills

Education

High school diploma or GED

Tools

Excel

Job description

Astreya is seeking a Hardware Support Technician I to manage procurement, inventory, asset control, and logistics for pre-market consumer electronics. You will assist with hardware/software reworks, imaging, and firmware updates while supporting events and resolving tickets.

The role requires IT fluency, strong organizational skills, and the ability to work in a fast-paced environment. Travel for events is expected as needed.