Hardgoods Department Leader - Customer Experience

BNED LoudCloud, LLC.; City of Syracuse (NY); Presencial; USD 52.000 - 74.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

DailyPay earned wage access

Employee discounts on course materials

Medical, dental, vision coverage

401(k) retirement plan

Paid time off and holidays

Descripción de la vacante

Barnes & Noble College is seeking a Department Manager to lead a campus store department, delivering engaging retail experiences and strong customer service. You will drive sales, manage inventory, and coach a team within a fast-paced environment, partnering with store leadership and campus partners to uphold standards and safety.

The role requires 2+ years of retail leadership, recruiting and coaching abilities, and proficiency with POS systems.

Formación

• 2+ years retail leadership or buying experience preferred
• Experience recruiting, coaching, developing, and motivating team members
• Retail operations including merchandising, inventory management, customer service, and sales performance
• Strong communication, interpersonal, and relationship-building skills
• Proficiency with POS systems and Microsoft Office preferred

Responsabilidades

• Lead the daily operations of an assigned department.
• Own department performance by driving sales, inventory, merchandising, and service.
• Recruit, hire, train, coach, schedule, and develop department staff.
• Partner with store leadership and campus partners to ensure priorities are executed.
• Maintain a safe, clean, and compliant department and support overall store operations.

Conocimientos

Leadership

Retail operations

Inventory management

Customer service

Merchandising

Coaching

POS systems

Microsoft Office

Educación

Barnes & Noble Aspiring Leader Program

Herramientas

POS systems

Microsoft Office

Descripción del empleo

Barnes & Noble College is seeking a Department Manager to lead a campus store department, delivering engaging retail experiences and strong customer service. You will drive sales, manage inventory, and coach a team within a fast-paced environment, partnering with store leadership and campus partners to uphold standards and safety.

The role requires 2+ years of retail leadership, recruiting and coaching abilities, and proficiency with POS systems.