Campus Store Department Lead

BNED LoudCloud, LLC.; Union (NJ); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) retirement savings plan

Life insurance

Commuter benefits

Paid time off

Paid holidays

DailyPay earned wage access

Employee discounts

Job summary

BARNES & NOBLE COLLEGE is seeking a Department Manager to lead an assigned department and deliver exceptional customer service while driving sales and inventory performance. The role partners with store leadership and campus stakeholders to execute company initiatives and ensure a top-tier campus store experience.

You will recruit, train, coach, and develop team members, manage merchandising and visual presentation, and maintain operational standards with a focus on safety and loss prevention.

Qualifications

• 2+ years of retail experience with leadership, supervisory, or buying experience preferred, or completion of Aspiring Leader Program.
• Experience with retail operations including merchandising, inventory management, visual merchandising, customer service, and sales performance.
• Strong customer service, communication, interpersonal, and relationship-building skills.
• Strong organizational, analytical, problem-solving and decision-making skills; ability to manage multiple priorities in a fast-paced environment.
• Proficiency with retail technology, POS systems, and Microsoft Office applications preferred.

Responsibilities

• Lead the daily operations of an assigned department, delivering exceptional customer service and coaching team members.
• Execute business strategies to drive sales, manage inventory, monitor performance, and identify opportunities to improve results.
• Recruit, hire, train, coach, schedule, and develop department team members to foster collaboration and accountability.
• Partner with store leadership and campus stakeholders to support overall store operations and initiatives.
• Maintain a safe, clean, and organized department and resolve customer concerns professionally.

Skills

Leadership

Retail operations

Customer service

Communication

Analytical thinking

Problem solving

POS systems

Microsoft Office

Tools

POS systems

Microsoft Office

Job description

BARNES & NOBLE COLLEGE is seeking a Department Manager to lead an assigned department and deliver exceptional customer service while driving sales and inventory performance. The role partners with store leadership and campus stakeholders to execute company initiatives and ensure a top-tier campus store experience.

You will recruit, train, coach, and develop team members, manage merchandising and visual presentation, and maintain operational standards with a focus on safety and loss prevention.