Hands-On Restaurant Operations Lead

Ruby Tuesday; Waycross (GA); On-site; USD 55,000 - 60,000; Full time

Job summary

Ruby Tuesday in Waycross, GA is seeking an AGM to manage day-to-day restaurant operations and serve as the second level of contact for customers and staff. The role trains, supervises, and directs kitchen and service teams while ensuring high-quality dining experiences.

The AGM will lead with strong communication, decision-making, and adherence to policies to maximize sales, customer satisfaction, and profitability.

Qualifications

• Must be at least 21 years old.
• High School Diploma or GED required; Bachelor's Degree preferred.
• Prefer 2 years of hands-on restaurant management experience.
• ServSafe Certification preferred or able to obtain certification before training is complete.
• Valid Driver's License.
• Commitment to excellence in friendly service.
• Proven ability to grow sales.
• Ability to inspire and motivate others.
• Able to analyze issues and problem solve.
• Sets clear goals for themselves and their team.
• Strong verbal and written communication skills.
• Foster collaboration and teamwork within the team.

Responsibilities

• Manage hourly employees and supervise daily activities, including scheduling.
• Conduct periodic performance evaluations and coaching, with appropriate disciplinary actions as needed.
• Observe kitchen operations and address issues quickly.
• Direct shift work by setting hours and tasks before, during, and after opening hours.
• Drive sales and guest satisfaction; manage food costs, inventory, and utility usage.

Skills

Restaurant management

Communication skills

Team leadership

Training staff

Education

High School Diploma or GED

Bachelor's Degree preferred

Tools

ServSafe Certification

Driver's License

Job description

Ruby Tuesday in Waycross, GA is seeking an AGM to manage day-to-day restaurant operations and serve as the second level of contact for customers and staff. The role trains, supervises, and directs kitchen and service teams while ensuring high-quality dining experiences.

The AGM will lead with strong communication, decision-making, and adherence to policies to maximize sales, customer satisfaction, and profitability.