Hands-On Practice Leader: Elevate Patient Care & Operations

Forniss Optometric; Indianapolis (IN); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

401(k) with company match

Medical, dental, vision, life, STD, &

LTD benefits

HSA/FSA

Paid time off

Paid holidays

Job summary

AEG Vision is seeking an Assistant Practice Manager to inspire and support a high-performing team. You will help deliver exceptional patient care while facilitating daily operations and business results on the practice floor.

The role emphasizes learning across practice functions, supporting patient flow, and coordinating with the Practice Manager and Optometrist to ensure smooth exam flow and staff readiness. This is a hands-on leadership developmental position.

Qualifications

• 1–2 years of leadership or supervisory experience preferred.
• Experience in optical, healthcare, retail, or service environments preferred.
• Ability to learn and operate across multiple practice positions to support patient care and operations.

Responsibilities

• Support daily operations, patient flow, and service execution on the practice floor.
• Assist across practice functions to cover patient care, staffing gaps, and operational execution.
• Learn and support key roles such as patient care coordination, optical sales, and technician workflows.
• Support opening/closing routines, front desk flow, and daily operational routines.
• Communicate priorities, role expectations, and service standards to team members.
• Partner with the Practice Manager and Optometrist to support exam flow and team readiness.
• Reinforce patient-centered service behaviors and follow-up quality.
• Assist with onboarding, coaching, and training reinforcement for staff.

Skills

Leadership

Communication

Team coordination

Customer service

Education

High school diploma or equivalent

Job description

AEG Vision is seeking an Assistant Practice Manager to inspire and support a high-performing team. You will help deliver exceptional patient care while facilitating daily operations and business results on the practice floor.

The role emphasizes learning across practice functions, supporting patient flow, and coordinating with the Practice Manager and Optometrist to ensure smooth exam flow and staff readiness. This is a hands-on leadership developmental position.