Hands-On Multifamily Maintenance Leader

Scion Staffing; Kalamazoo (MI); On-site; USD 85,962,000 - 100,289,000; Full time

Benefits offered by this job

Comprehensive benefits package

Job summary

Scion Staffing is seeking a Maintenance Service Manager in Kalamazoo, MI to lead the maintenance team at a multifamily community. This full-time, direct-hire role requires a hands-on leader with strong residential maintenance experience and a commitment to resident satisfaction.

The role oversees service requests, preventive maintenance, repairs, vendor coordination, and safety compliance while mentoring technicians and coordinating after-hours coverage. Strong HVAC/CPO credentials are required.

Qualifications

• 3+ years of multifamily residential/community maintenance experience.
• 1+ year of maintenance supervisory or team leadership experience preferred.
• High school diploma or equivalent required; college-level or trade school education strongly preferred.
• HVAC Certification – EPA Type I & II or Universal – required.
• CPO (Certified Pool Operator) certification required.
• Hands-on experience with HVAC, electrical, plumbing, appliances, pools, rough carpentry, and drywall.
• Strong troubleshooting skills across residential building systems and equipment.
• Ability to read blueprints and diagrams.
• Strong leadership, organization, communication, and customer service skills.
• Proficiency with Microsoft Office, including Word, Excel, and Outlook.

Responsibilities

• Lead, train, supervise, and develop maintenance team members.
• Assign and oversee service requests and apartment turns.
• Perform and oversee general repairs involving HVAC, electrical, plumbing, carpentry, painting, appliances, and other building systems.
• Manage preventative maintenance programs, move-out inspections, safety inspections, and routine property inspections.
• Oversee maintenance of community amenities, including pool cleaning, chemical balancing, and recordkeeping.
• Ensure efficient apartment turns and inspections for new resident move-ins.
• Maintain safety protocols and ensure compliance with codes and regulations.
• Participate in hiring, onboarding, coaching, and performance management of maintenance employees.
• Coordinate after-hours emergency maintenance coverage and on-call rotation.
• Manage maintenance budgets and expenses for supplies, tools, equipment, and vendors.

Skills

Maintenance leadership

Team supervision

Blueprints reading

Customer service

Communication

Emergency response

Education

High school diploma or equivalent

HVAC Certification – EPA Type I & II or Universal

CPO certification

Tools

Microsoft Office

Job description

Scion Staffing is seeking a Maintenance Service Manager in Kalamazoo, MI to lead the maintenance team at a multifamily community. This full-time, direct-hire role requires a hands-on leader with strong residential maintenance experience and a commitment to resident satisfaction.

The role oversees service requests, preventive maintenance, repairs, vendor coordination, and safety compliance while mentoring technicians and coordinating after-hours coverage. Strong HVAC/CPO credentials are required.