Hands-On Hotel GM: Lead Ops, Guest Experience, Growth

VP Management; Bluefield (VA); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Health, dental, and vision benefits

Hotel discounts

Paid time off

Growth opportunities

Performance-based bonus

Job summary

VP Management in Bluefield, VA is seeking a results-driven General Manager to lead one of our hotels. You will oversee daily operations, guest satisfaction, financial performance, and team development.

This is a hands-on role—lead from the front, set the standards, and build a high-performing team across Front Desk, Housekeeping, Maintenance, and Food & Beverage. If you have proven hotel leadership and a track record of improving guest experiences while controlling costs, join our growing

Qualifications

• Excellent leadership and people-management skills
• Strong communication and problem-solving abilities
• Proven experience in hotel operations and guest satisfaction alignment

Responsibilities

• Oversee all hotel departments: Front Desk, Housekeeping, Maintenance, and Food & Beverage
• Ensure brand standards are consistently executed and exceed expectations
• Maintain a clean, safe, and guest-ready property at all times
• Drive top-tier guest satisfaction scores and resolve guest concerns promptly
• Analyze financial reports and manage expenses to improve profitability
• Hire, train, and develop a high-performing team and leadership bench

Job description

VP Management in Bluefield, VA is seeking a results-driven General Manager to lead one of our hotels. You will oversee daily operations, guest satisfaction, financial performance, and team development.

This is a hands-on role—lead from the front, set the standards, and build a high-performing team across Front Desk, Housekeeping, Maintenance, and Food & Beverage. If you have proven hotel leadership and a track record of improving guest experiences while controlling costs, join our growing