Hands-On Hospitality Operations Leader

Workstream; Austin (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

Pins Mechanical Co. is seeking a hands-on Assistant General Manager to act as the GM’s right hand, overseeing daily operations across all departments and maintaining high standards of guest experience.

You’ll lead Hospitality Managers, hire and develop teams, manage inventory and costs, and ensure compliance, safety, and accurate reporting. This role rewards a high-energy leader who can translate goals into action, drive performance, and foster a vibrant, guest-focused culture.

Qualifications

• 3-5+ years of leadership in high-volume restaurants, bars, or hospitality venues.
• Proven ability to hire, train, manage, and develop managers and large teams.
• Strong operational, organizational, and financial management skills.
• Exceptional guest service skills with a track record of delivering consistent experiences.

Responsibilities

• Oversee daily, shift-based, and closing operations to ensure the venue runs smoothly.
• Hire, interview, onboard, train, mentor, and schedule team members including bartenders and Hospitality Managers.
• Manage inventory, ordering, cost controls for liquor, beer, wine, and food; oversee cash handling and POS procedures.
• Improve guest experience by maintaining a welcoming, high-energy atmosphere and handling inquiries professionally.
• Ensure health, safety, and compliance with local regulations and company policies.
• Perform daily, weekly, and periodic reporting including P&L review, labor management, and payroll.

Skills

Leadership experience

Team development

Restaurant/hospitality operations

Guest service excellence

Communication skills

Job description

Pins Mechanical Co. is seeking a hands-on Assistant General Manager to act as the GM’s right hand, overseeing daily operations across all departments and maintaining high standards of guest experience.

You’ll lead Hospitality Managers, hire and develop teams, manage inventory and costs, and ensure compliance, safety, and accurate reporting. This role rewards a high-energy leader who can translate goals into action, drive performance, and foster a vibrant, guest-focused culture.