Hands-On General Manager, Restoration Operations

1-800-water-damage-careers; McKinney (TX); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Profit sharing

Bonus based on performance

Flexible schedule

Opportunity for advancement

Training & development

Competitive salary

Job summary

1-800-water-damage-careers in McKinney, TX is seeking an experienced General Manager to lead daily restoration operations while staying hands-on in the field when needed. You will drive quality, profitability, and team development across water, mold, fire, and reconstruction projects.

The role requires strong restoration knowledge, leadership, and the ability to work from office to jobsite, with flexibility to manage from multiple sites and respond to emergencies as they arise.

Qualifications

• 3+ years of professional restoration experience; advanced water damage preferred.
• IICRC S500/S520 knowledge required or strongly preferred.
• Proven leadership, communication, and problem-solving skills.

Responsibilities

• Lead and oversee daily restoration operations, including water, mold, fire, and reconstruction projects.
• Supervise and support Project Managers, estimators, technicians, and production teams.
• Step into the field as needed to perform or direct advanced restoration work and large-loss projects.
• Evaluate losses, develop scopes, establish drying plans, and determine equipment, labor, and resource requirements.
• Direct multiple crews and projects during high-volume or CAT events.
• Recruit, train, coach, and hold team members accountable to company standards.
• Ensure compliance with IICRC standards, safety requirements, and documentation.

Skills

Restoration experience

IICRC S500/S520

Leadership

Tools

CRM

Estimating software

Project management tools

Job description

1-800-water-damage-careers in McKinney, TX is seeking an experienced General Manager to lead daily restoration operations while staying hands-on in the field when needed. You will drive quality, profitability, and team development across water, mold, fire, and reconstruction projects.

The role requires strong restoration knowledge, leadership, and the ability to work from office to jobsite, with flexibility to manage from multiple sites and respond to emergencies as they arise.