Hands-On General Manager — Restoration Operations

1-800 WATER DAMAGE of McKinney and Frisco; McKinney (TX); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Profit sharing

Bonus based on performance

Flexible schedule

Opportunity for advancement

Training & development

Competitive salary

Job summary

1-800 WATER DAMAGE of McKinney and Frisco seeks a General Manager – Restoration Operations to lead daily restoration work across water, mold, fire, and reconstruction while remaining hands-on when required.

The role emphasizes driving quality, safety, and profitability, developing employees, and maintaining strong customer relationships. A flexible work-from-home option is available, with training and advancement opportunities and a path to six-figure earnings for top performers.

Qualifications

• 3+ years of professional restoration experience.
• Strong knowledge of IICRC S500/S520 standards.
• IICRC ASD certification preferred; additional certifications are a plus.
• Ability to read plans and manage large-loss projects.
• Willingness to travel and respond to emergencies.
• Valid driver's license and physical capability for restoration work.

Responsibilities

• Oversee daily restoration operations across water, mold, fire and reconstruction projects.
• Supervise Project Managers, estimators, technicians, and production teams.
• Step into the field to perform or direct advanced restoration work and large-loss projects.
• Develop scopes, drying plans, and determine equipment, labor, and resource needs.
• Ensure safety, quality, documentation, and profitable project outcomes.
• Recruit, train, coach, and hold team members accountable to standards.

Skills

Leadership

Operations management

Communication

Problem-solving

Team development

Education

IICRC Certification in S500/S520

ASD Certification

Tools

Moisture meters

Thermal imaging

Estimating software

CRM/scheduling systems

Job description

1-800 WATER DAMAGE of McKinney and Frisco seeks a General Manager – Restoration Operations to lead daily restoration work across water, mold, fire, and reconstruction while remaining hands-on when required.

The role emphasizes driving quality, safety, and profitability, developing employees, and maintaining strong customer relationships. A flexible work-from-home option is available, with training and advancement opportunities and a path to six-figure earnings for top performers.