Restoration Growth & Partnerships Lead

IICRC; McKinney (TX, AR); On-site; USD 55,000 - 100,000; Full time

Benefits offered by this job

Opportunity for advancement

Training & development

Competitive salary

Job summary

1-800 WATER DAMAGE is seeking a Restoration Business Development Manager in McKinney, TX, to accelerate revenue growth and strengthen client relationships. The role combines operations oversight with strategic sales leadership to drive profitability across projects and teams.

The ideal candidate will have 3+ years in restoration, strong relationship-building skills, and experience with CRM systems and Xactimate. Travel across the service area is expected as part of growth initiatives.

Qualifications

• 3+ years of restoration industry experience; project management or operations experience preferred.
• Proven ability to develop relationships and generate business.
• Strong business and financial judgment.
• Self-motivated, organized, detail-oriented, and accountable.
• Excellent verbal and written communication skills.

Responsibilities

• Drive business development through relationships with plumbers, insurance agents, adjusters, property managers, real estate professionals, and commercial accounts.
• Develop new referral sources and increase business from existing relationships.
• Conduct regular territory marketing, sales calls, presentations, lunches, networking, and industry events.
• Track leads, relationships, opportunities, and results using CRM and company technology.
• Lead and hold accountable Estimators, Project Managers, Production, Administration, and Sales/Marketing personnel.
• Oversee projects from assignment through completion, ensuring quality, customer satisfaction, schedule, and profitability.
• Review scopes, estimates, change orders, job costs, and project performance.
• Manage office P&L, budgets, revenue, expenses, and profitability.
• Recruit, train, coach, and retain high-performing employees.
• Identify operational problems and implement solutions that improve efficiency and profitability.
• Maintain compliance with company policies, applicable regulations, and industry standards.
• Resolve significant customer issues and protect key customer and referral relationships.
• Provide ownership with clear reporting on revenue, pipeline, profitability, operational performance, and growth opportunities.

Skills

Relationship building

CRM experience

Xactimate experience

Communication skills

Tools

CRM software

Xactimate

Job description

1-800 WATER DAMAGE is seeking a Restoration Business Development Manager in McKinney, TX, to accelerate revenue growth and strengthen client relationships. The role combines operations oversight with strategic sales leadership to drive profitability across projects and teams.

The ideal candidate will have 3+ years in restoration, strong relationship-building skills, and experience with CRM systems and Xactimate. Travel across the service area is expected as part of growth initiatives.