Hands-On F&B Manager: Elevate Guest Experience & Ops

Standard Hotels; Miami (FL); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Complimentary Spa & Gym Facilities

Fitness classes (up to 3 per week)

Spa discounts

Employee meals

Paid time off from day one

Life Insurance

Disability Insurance

401(k) with company match

Vacation and holidays

Job summary

Standard Hotels is seeking a passionate Food & Beverage Manager to lead daily operations of our outlets, coach on-floor teams, and balance service excellence with financial performance in a vibrant hospitality setting.

You will play a hands-on role, driving service standards, staff development, and operational consistency while delivering memorable guest experiences across our lifestyle environment.

Qualifications

• Minimum 2-4 years of leadership experience in food and beverage operations.
• Previous restaurant, bar, hotel, or resort management experience preferred.
• Fluent in English; multilingual abilities are a plus.

Responsibilities

• Oversee daily operations of assigned food and beverage outlets.
• Ensure service standards and operational procedures are executed consistently.
• Maintain cleanliness, organization, and presentation standards throughout all service areas.
• Monitor guest flow, staffing levels, and service execution.
• Ensure opening, closing, and shift transition procedures are completed properly.
• Assist in implementing operational initiatives and departmental goals.
• Supervise, coach, and develop front-of-house team members.
• Assist with recruiting, interviewing, onboarding, and training new employees.
• Conduct performance evaluations and coaching conversations.
• Address employee concerns and support disciplinary processes when necessary.
• Foster a positive, collaborative, and guest-focused culture.
• Lead daily pre-shift meetings and communicate operational updates.
• Maintain a visible presence on the floor during service periods.
• Ensure exceptional guest experiences and personalized service.
• Resolve guest concerns and service recovery situations professionally.
• Build relationships with members, repeat guests, and VIP clientele.
• Monitor guest feedback and identify opportunities for improvement.
• Support departmental profitability through labor and cost management.
• Monitor staffing levels and labor productivity.
• Assist with inventory management and purchasing controls.
• Review daily sales reports and operational metrics.
• Support cash handling procedures and financial controls.
• Assist with departmental reporting and administrative responsibilities.
• Monitor inventory levels and assist with ordering processes.

Skills

Leadership

Guest service

Problem solving

Labor management

Scheduling

POS systems

Hospitality technology

Multitasking

English fluency

Job description

Standard Hotels is seeking a passionate Food & Beverage Manager to lead daily operations of our outlets, coach on-floor teams, and balance service excellence with financial performance in a vibrant hospitality setting.

You will play a hands-on role, driving service standards, staff development, and operational consistency while delivering memorable guest experiences across our lifestyle environment.