Food & Beverage Operations Leader: Elevate Guest Experience

Hilton; United States; Remote; USD 60,000 - 100,000; Full time

Job summary

Hilton is seeking a Food and Beverage Manager to lead dining outlet operations, guest service standards, inventory, cost controls, and profitability. You will recruit, coach, and develop the team, drive revenue through marketing and up-selling, ensure health and safety compliance, and deliver exceptional guest experiences.

This role offers opportunities to advance within Hilton's renowned hospitality culture.

Responsibilities

• Lead daily operations: Manage outlet operations, guest service standards, product quality, inventory, cost controls, profitability, marketing, budgeting, and policy enforcement.
• Deliver exceptional guest experiences: Monitor service and product quality, assess guest satisfaction, address issues, and identify opportunities to improve the dining experience.
• Inspire and develop the team: Supervise, coach, and mentor team members; conduct performance evaluations and professional development.
• Drive revenue growth: Implement marketing strategies, up-selling techniques, and promotions to maximize food and beverage sales.
• Recruit and onboard talent: Lead hiring, conduct interviews, and train new team members to maintain service standards.
• Uphold regulatory standards: Maintain health, safety, sanitation, and alcohol regulations to ensure wellbeing.

Job description

Hilton is seeking a Food and Beverage Manager to lead dining outlet operations, guest service standards, inventory, cost controls, and profitability. You will recruit, coach, and develop the team, drive revenue through marketing and up-selling, ensure health and safety compliance, and deliver exceptional guest experiences.

This role offers opportunities to advance within Hilton's renowned hospitality culture.