Emergency Communications Trainee — Dispatcher/Telecommunicator

Emergency Telecommunicator Services; Quincy (MA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

Brookline Public Safety is offering Dispatcher Trainee and Telecommunicator Trainee opportunities designed as a structured entry into emergency communications. Trainees learn to receive calls, document incidents, operate dispatch systems, and support emergency response under supervision.

Training milestones include classroom instruction, simulations, and supervised console work. Schedules may include nights, weekends, holidays, and overtime as trainees progress and certifications are achieved.

Qualifications

• High school diploma or recognized equivalent.
• Basic computer skills and accurate typing.
• Willingness to receive feedback.

Responsibilities

• Learn emergency call-taking procedures and terminology.
• Practice confirming locations and essential incident details.
• Develop typing and computer-aided dispatch skills.
• Study geography and response jurisdictions.
• Observe and perform supervised duties and training milestones.

Education

High school diploma or equivalent

Job description

Brookline Public Safety is offering Dispatcher Trainee and Telecommunicator Trainee opportunities designed as a structured entry into emergency communications. Trainees learn to receive calls, document incidents, operate dispatch systems, and support emergency response under supervision.

Training milestones include classroom instruction, simulations, and supervised console work. Schedules may include nights, weekends, holidays, and overtime as trainees progress and certifications are achieved.