Hands-On Donor Center Supervisor – Lead Ops & Compliance

Continental-Services-Group; Miami (FL); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health insurance

401(k)

Life insurance

Profit Sharing Program

Job summary

Continental Services Group is seeking a hands-on Donor Services Supervisor to run the day-to-day operation of our Miami donor center. You will be on the floor daily, opening the center, leading the team, and closing it down accurately.

Responsibilities include supervising donor services staff, managing donor flow, and ensuring SOPs are followed in a regulated environment. A phlebotomy background is a plus and bilingual skills are beneficial.

Qualifications

• 2+ years supervising staff in a blood bank, plasma center, donor center, or clinical/healthcare setting.
• Blood bank, plasma, or phlebotomy experience strongly preferred.
• Experience working under SOPs in a regulated environment (FDA, CLIA, or similar).
• Comfortable handling cash and daily reconciliations accurately.

Responsibilities

• Open and close the Miami center, including opening procedures, end-of-day reconciliation, and daily reports.
• Supervise donor services staff day to day: assign work, monitor donor flow, coach, and address performance issues.

Skills

Staff supervision

Blood bank experience

SOP compliance

Cash handling

Job description

Continental Services Group is seeking a hands-on Donor Services Supervisor to run the day-to-day operation of our Miami donor center. You will be on the floor daily, opening the center, leading the team, and closing it down accurately.

Responsibilities include supervising donor services staff, managing donor flow, and ensuring SOPs are followed in a regulated environment. A phlebotomy background is a plus and bilingual skills are beneficial.